Windows defender permision

Anonymous
2018-05-19T16:42:00+00:00

Your IT administrator has limited access to some areas of this app,and the item you tried to access is not available . Contact IT helpdesk for more information.

this is the message I get when I try to scan a drive using windows defender(right click and scan using windows defender option).

windows specification:

edition:windows 10 home

version:1803

os build:17134.48

device specification:

hp envy x 360 convertible

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-11-02T06:18:38+00:00

Hi Michael,

I believe that your IT department is right.

It is probable that the problem in v1803 is associated with the "Periodic Scanning"

button. Please see my posts in this thread for August 27 and 28.

I think there is a fault in v1803, that leaves only some PCs without a functioning

periodic scanning button.

In other threads, some have had this same problem, and their button was turned on.

Yet, when they uninstalled their third party anti-virus, there problem was corrected.

A functioning periodic scanning button allows Windows Defender to work in concert

with third party anti-virus programs.

EDIT:

I did not have this link in hand when I first replied to your post.

This link is my case in point.

Andrew had the same problem, that was originally expressed in this thread.

He had also been successfully running a third party security program, in concert with

Windows Defender, until W10 v1803 was installed. And his periodic scanning button

was turned "ON".

https://answers.microsoft.com/en-us/protect/forum/all/why-is-scan-with-windows-defender-blocked-by-it-on/33f9ab1b-673d-4eb9-8119-ce0d92a2cd83#

Pay particular attention to the second page of his thread. 

Regards,  Glen

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  1. Anonymous
    2018-08-20T13:34:00+00:00

    Has anything abnormal happened to your computer even since then? Like any changes? I'm afraid that when I'm not on, this "IT" guy will go on my computer remotely and change things around.

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  2. Anonymous
    2018-08-20T13:04:12+00:00

    I have gave up on the issue, there is a lot I have problems with. I have a bogus homepage that shows up before my real homepage downloads, which is msn.com/homepage.

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  3. Anonymous
    2018-08-20T12:57:24+00:00

    I also have the same problem. I researched the for the solution for 2 hours now and still nothing. I hope this will get fixed soon.

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  4. Anonymous
    2018-08-18T02:10:42+00:00

    I do have periodic scanning turned on. Whenever I try to manually scan something with Windows Defender (to get a second opinion on a file) I get the same message. The only thing that changed between it working and not was the April 2018 update. This is my own computer and I am the system administrator. This issue, from what I've seen, seems to have been caused by Microsoft. ![](https://learn-attachment.microsoft.com/api/attachments/b6ae7437-1bfd-4dde-990a-47de95ed6fd3?platform=QnA

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