Update Error 0x800706be for KB4103727

Anonymous
2018-05-08T23:42:45+00:00

The update downloads but won't finish installing:

2018-05 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4103727) - Error 0x800706be

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-09T00:24:57+00:00

    To help us to help you and to properly get answers to your post you should include some minimum information.

    1.  Device type. ie Desktop, Laptop, Tablet, Surface, Phone

    2.  Who made it and model, HDD size. If home built what type motherboard, Intel, AMD, Drive size

    3.  OS type, Home, Pro, Enterprise, etc

    4.  Current build.  Go Settings, System. About. OS build XXXXXX.XXXX

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  2. Anonymous
    2018-05-09T16:32:46+00:00

    For me the update partially installed and then left the PC nearly unusable. Working on Sunday just fine, installed 3 updates Monday and 1 failed. Now useless box that reboots randomly depending on activity.

    Example -Start menu no longer works, some Icons no longer work, message center only works though searching for specific items. Can only log off or restart using CTRL-ALT-Delete, SFC /Scannow completes to 30% or 41% then locks up and leaves no errors in log.

    This is a new PC, an Intel NUC 7i5 with lots of storage (200GB free on C: ) 16GB RAM, on 500GB NVMe SSD.

    I ran the security troubleshooter and it fixed some things so now update KB4103727 shows 100% downloaded and 100% installed, then errors.

    Also ran check disk, ccleaner, reg errors fixed, virus scan, & disk cleanup. Basically this system is perfect except it will not install KB4103727 completely.

    NEW UPDATE

    I downloaded the update directly from MS Catalog and installed. Seems to complete ok and rebooted. But still shows in Updates. When I tell that to update it goes to 100% and says "Awaiting Restart" now I get a new error that says it can't.  So I restart manually but no change.

    The good news is that now Icons and start menu now works, so something got fixed.

    I have determined that I should use DISM to update the image and I can now see errors using SFC even though it stops at 48%.

    I mounted install.wim on D:\test tried to use the restore health command. (see below) but it gets to 76% then say it cannot find the source. WHAT! Of course I specified the source.  Here is my command line options:

    Dism /Mount-Image /ImageFile:D:\install.wim /index:1 /MountDir:D:\test\

    To repair local Image:

    Dism /Online /Cleanup-image /RestoreHealth /source:D:\test\windows /Limitaccess

    MS KB is lacking: 

    Any help with this is appreciated.

    References:

    http://go.microsoft.com/fwlink/?LinkId=243077

    https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/dism-image-management-command-line-options-s14#mount-image

    (I presume that is the image that needs mounting)

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  3. Anonymous
    2018-05-09T17:02:38+00:00

    It's a Surface Pro 4, so obviously, you built it.  I have tried to install this update 4 times.  Each failed.

    OS Name Microsoft Windows 10 Pro

    Version 10.0.16299 Build 16299

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name DESKTOP-RFE3AUB

    System Manufacturer Microsoft Corporation

    System Model Surface Pro 4

    System Type x64-based PC

    System SKU Surface_Pro_4

    Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s)

    BIOS Version/Date Microsoft Corporation 108.1926.769, 12/6/2017

    SMBIOS Version 3.1

    Embedded Controller Version 255.255

    BIOS Mode UEFI

    BaseBoard Manufacturer Microsoft Corporation

    BaseBoard Model Not Available

    BaseBoard Name Base Board

    Platform Role Slate

    Secure Boot State On

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "10.0.16299.371"

    User Name DESKTOP-RFE3AUB\danie

    Time Zone Central Daylight Time

    Installed Physical Memory (RAM) 16.0 GB

    Total Physical Memory 15.9 GB

    Available Physical Memory 9.40 GB

    Total Virtual Memory 18.3 GB

    Available Virtual Memory 11.3 GB

    Page File Space 2.38 GB

    Page File C:\pagefile.sys

    Virtualization-based security Not enabled

    Device Encryption Support Elevation Required to View

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware Yes

    Hyper-V - Data Execution Protection Yes

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  4. Anonymous
    2018-05-10T10:20:27+00:00

    I was able to use a bootable usb drive created with Windows 10 Media Creation Tool to break the failed install and get to the advanced troubleshooting menu. I was able to restore to previous version of windows which eas prior to Version 1803—the April update.  I successfully restored my system, then downloaded the April and May updates without any problems.

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  5. Anonymous
    2018-05-11T02:20:46+00:00

    I am having a similar issue and also had the issue with the April Cummulative update that never installed.  Mine just says waiting for restart even though I have restarted my computer several times.  Just sits in the update section telling me I need to restart.

    My computer is a home built desktop PC.

    Processor AMD Ryzen 7 Eight Core Processor

    Ram 16 GB 

    Video NVidia Geforce GTX 1080 TI

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