Windows 10 automatic update caused intel ac 9560 code 10 error

Anonymous
2018-09-01T15:06:19+00:00

So my laptop was working fine, then suddenly the internet cut off, since then I can't connect to wifi.

I found out that there is no wifi option in the network settings.

After that, I also found out that intel wireless AC- 9560 encountered a code 10 error in device manager.

I checked windows uodupd and it said that there was an update installed today. I tried uninstalling that, and the wifi wifi is still broken.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2019-02-04T13:02:30+00:00

I had the exact same problem on an Asus gaming laptop. I went into the device manager, disabled the driver, restarted, then went back into device manager and enabled and it worked immediately. Didnt have to go through bios. Good luck.

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  1. Anonymous
    2019-07-15T21:12:25+00:00

    Try this it worked for me. 

    Hit restart on your laptop. Then spam f2 while it's rebooting. That should pull up the BIOS menu. Navigate to wireless and set the first value to factory defaults. Restart your machine again and WiFi should be working again like normal.

    Hey Debbie -- what is the first value?  Like what does it control?  I don't want to reset other things on my laptop -- will this only reset the wireless?  Thanks for the help ~~Linda

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  2. Anonymous
    2019-07-15T22:08:13+00:00

    Sorry I dont remember the first value.  This happened to me months ago snd it has been fine ever since.  knock on wood...

    It didnt change anything else in my laptop.

    Hope this helps.

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  3. Anonymous
    2019-07-19T06:36:57+00:00

    i have the same problem with my laptop and i tried almost everything but still the same issue is happening. can resetting the pc work for me ??

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  4. Anonymous
    2019-07-22T10:54:08+00:00

    Resetting BIOS to default solved this for me.

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