Windows 10 automatic update caused intel ac 9560 code 10 error

Anonymous
2018-09-01T15:06:19+00:00

So my laptop was working fine, then suddenly the internet cut off, since then I can't connect to wifi.

I found out that there is no wifi option in the network settings.

After that, I also found out that intel wireless AC- 9560 encountered a code 10 error in device manager.

I checked windows uodupd and it said that there was an update installed today. I tried uninstalling that, and the wifi wifi is still broken.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2019-02-04T13:02:30+00:00

I had the exact same problem on an Asus gaming laptop. I went into the device manager, disabled the driver, restarted, then went back into device manager and enabled and it worked immediately. Didnt have to go through bios. Good luck.

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  1. Anonymous
    2018-09-01T15:10:21+00:00

    Hi, HendrickSebastian

    Check these links, I hope you can solve the problem.

    https://www.rizonesoft.com/downloads/complete-i...

    https://www.rizonesoft.com/downloads/winsock-re...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2018-09-01T15:48:47+00:00

    Hi, Pedro Bruguera

    I've checked the links you've provided, but sadly none of them worked. I've tried both complete internet repair and winsock repair and yet my wireless adapter still show the code 10 error, causing the laptop to not be able to connect to wifi.

    This actually has happened once before. Last time, I reset my computer and it worked correctly after. This time I'm wondering if there's a way to fix this without resetting my computer.

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  3. Anonymous
    2018-09-01T16:09:22+00:00

    Ok I understand, uninstall the Wifi drivers, because that is where the problem is and restart the computer and check if it is installed automatically and see if it works, if not, try to update the Wifi driver

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  4. Anonymous
    2018-09-01T16:31:50+00:00

    I've uninstalled the drivers and restarted my computer. After the restart, all the drivers have installed automatically, but the intel wireless-AC 9560 still has the code 10 error.

    When I try to update the drivers, it says that the best drivers for your device are already installed.

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