Windows 10 automatic update caused intel ac 9560 code 10 error

Anonymous
2018-09-01T15:06:19+00:00

So my laptop was working fine, then suddenly the internet cut off, since then I can't connect to wifi.

I found out that there is no wifi option in the network settings.

After that, I also found out that intel wireless AC- 9560 encountered a code 10 error in device manager.

I checked windows uodupd and it said that there was an update installed today. I tried uninstalling that, and the wifi wifi is still broken.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2019-02-04T13:02:30+00:00

I had the exact same problem on an Asus gaming laptop. I went into the device manager, disabled the driver, restarted, then went back into device manager and enabled and it worked immediately. Didnt have to go through bios. Good luck.

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  1. Anonymous
    2020-03-17T21:10:01+00:00

    I have the same problem and I have tried everything and nothing has worked so far can I please get help

    If you are having a windows code 10 error not connecting to the internet

    Try this

    Hit restart o your laptop.  Then spam F2 while it rebooting.  That should pull up the BIOS menu.  Navigate to wireless and set the first value to factory defaults.  Restart your machine again and WiFi should be working again like normal.

    Good Luck

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  2. Anonymous
    2020-03-09T20:11:39+00:00

    I have the same problem and I have tried everything and nothing has worked so far can I please get help

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  3. Anonymous
    2020-02-09T15:50:16+00:00

    try cold rebooting, hold the power button and wait until the pc turn off, and then turn on it again, it should fix the problem

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  4. Anonymous
    2020-01-24T01:22:22+00:00

    Hello Mattew, 

    Your advice really works, I had the same problem for 3 days, by downloading the driver from Intel web page did not work and just tried by uninstalling the wireless device and then scanning for hardware changes, this totally made my wifi connection came up again w/o restart my laptop (Lenovo W10).

    thank you so much!!

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