Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T08:12:19+00:00

    I have the same problem, going back to 1709 build now.

    Hardware: ryzen 5 2400g, gigabyte ab350 gaming 3 firmware f22

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  2. Anonymous
    2018-05-09T08:36:33+00:00

    Hello lacrumb,

    Your computer expertise is appreciated. At the same time, several of us are having problems with 2 PCs at the same time with similar and different 3rd party applications, simultaneously, which we have not only used for months, but also used for several years. These 3rd party applications you referred to have not previously prevented MS update installations until now: W10 (Pro, in my case), version 1803, cumulative update kb4103721 specifically. Why would the same 3rd party applications which have never interfered before....now interfere? The Softpedia website has now referred to this Windows Community Forum and another forum, and has warned W10 version 1803 users to consider delaying the download and installation of kb4103721 due to a growing number of related posted problems; delaying the downloading and installation until MS acknowledges that something appears to be wrong for a growing number of too many users.

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  3. Anonymous
    2018-05-09T08:40:57+00:00

    I'm sorry you are having problems with this update but on my three systems that have Windows 10 1803 installed, I have not had the same experience as you.  My systems boot up normally.

    This has to do with the cumulative update to version 1803, not the Spring Creators/Version Update.

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  4. Anonymous
    2018-05-09T08:58:40+00:00

    Hello Hassan,

    The following describes the procedure I've used to recover form this update:

    1. Boot form installation USB to Advanced Menu.
    2. Open Command Prompt.
    3. Write the following command in the prompt to boot in Safe mode:

       bcdedit /set {default} safeboot minimal

       and after completion of the above command write

      exit

    1. From Advanced Menu exit to Windows. Windows will boot in Safe mode.
    2. After booting to Windows (in Safe mode), open Administrator Cmd Prompt.
    3. In the Command Prompt window, write

    sfc /scannow

    chkdk c: /f  (assuming that c: is your system disk)

    1. Run msconfig.msc to set Normal boot mode.
    2. Reboot

    Leon

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