Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T08:48:31+00:00

    I still have

    c:\Program Files (x86)\Common Files\IObit\Advanced SystemCare\

    even after removing Advanced SystemCare program.

    And the acct is NOT empty.

    Maybe IObit Driver Booster is more common than IObit ASC?

    I think many users may have installed Driver Booster Free (and perhaps removed it at some point).

    Look for

    c:\Program Files (x86)\IObit\Driver Booster

    c:\Program Files (x86)\IObit\LiveUpdate

    Other IObit applications and services to look for if disabling ASC and LiveUpdateSvc doesn't work:

    IObit Driver Booster

    IObit Malware Fighter

    IObit Uninstaller

    IObit Smart Defrag

    IObit Undelete

    IObit Unlocker

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  2. Anonymous
    2018-05-12T08:54:48+00:00

    I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

    Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

    Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

    I experienced this issue on two computers and this has been the solution.

    I miss my IOBit software products

    I got Pro versions for the 4 products.

    Sorry IOBit!

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  3. Anonymous
    2018-05-12T08:55:08+00:00

    I still have

    c:\Program Files (x86)\Common Files\IObit\Advanced SystemCare\

    even after removing Advanced SystemCare program.

    And the acct is NOT empty.

    Maybe IObit Driver Booster is more common than IObit ASC?

    I think many users may have installed Driver Booster Free (and perhaps removed it at some point).

    Look for

    c:\Program Files (x86)\IObit\Driver Booster

    c:\Program Files (x86)\IObit\LiveUpdate

    Other IObit applications and services to look for if disabling ASC and LiveUpdateSvc doesn't work:

    IObit Driver Booster

    IObit Malware Fighter

    IObit Uninstaller

    IObit Smart Defrag

    IObit Undelete

    IObit Unlocker

    Based on my experience I can say that uninstalling Iobit software it doesn't perform a full uninstall.

    After uninstalling the software I had to manaully remove the program folders, the registry entries and the service "LiveUpdateSvc".

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  4. Anonymous
    2018-05-12T09:13:39+00:00

    I think you can temporarily disable the service(s) related to these IObit-programs when performing an update of Windows 10.

    You can keep using these programs once you are up and running having successfully updated Windows 10.

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