Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T08:26:29+00:00

    Well thats a good advice, but has no bearing on this problem, as many has the problem without any Iobit-sw installed.

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  2. Anonymous
    2018-05-12T08:29:57+00:00

    I dont say it cant help as a temporary fix. I am only saying its NOT the root cause.

    If it works as a temporary fix, then use it to buy time finding the root cause. But dont get lazy and stop analyzing before You found the root cause, otherwise it will come back again and again....

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  3. Anonymous
    2018-05-12T08:31:03+00:00

    Well thats a good advice, but has no bearing on this problem, as many has the problem without any Iobit-sw installed.

    Many users seems to experience the problem also without any Iobit software and without "LiveUpdateSvc" service.

    I just told my experience and how I solved hoping to help someone but as I can see there are really many problems with this update and as I can see some for sure are not related to Iobit software.

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  4. Anonymous
    2018-05-12T08:35:14+00:00

    I dont say it cant help as a temporary fix. I am only saying its NOT the root cause.

    If it works as a temporary fix, then use it to buy time finding the root cause. But dont get lazy and stop analyzing before You found the root cause, otherwise it will come back again and again....

    Yes, I understand what you say and Microsoft needs to investigate about that and fix the root problem as soon as possible.

    This is a fix as you said but the problem of course begins first of all from the update not enough tested before releasing.

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