Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T07:58:41+00:00

    My computer also can't boot up!

    Went fine after removing update.

    Mine using Dell Inspiron 7567 Gaming

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  2. Anonymous
    2018-05-12T08:00:50+00:00

    This isn´t a solution. It´s a "Give-up"...

    This Update has to be deleted...

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  3. Anonymous
    2018-05-12T08:05:34+00:00

    I say! that I have two Laptops with the problem, one has never been close to any Iobit-products. I have checked with most of my PC-aware friends, some have the problem without ever using any Iobit products.

    So Iobit-products may or may not contribute to this, but is certainly NOT the root cause.

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  4. Anonymous
    2018-05-12T08:07:36+00:00

    How do You then explain all the machines out there having the problem, without any Iobit programs??

    Mostly of users experiencing this problem has I know had installed some Iobit programs or had installed in the past and even removing them the service "LiveUpdateSvc" remains in the pc causing the problem.

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