Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

Was this answer helpful?

70+ people found this answer helpful.
0 comments

331 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-05-10T20:27:51+00:00

    So I've had this same problem on my detatchible, an actual pc, my dad's old pc, and I went I tried it on an old laptop that I used to use and ALL OF THEM had the same problem. Just chiming in to say that there is definitely something that needs to be fixed here. I didn't see the posted solution until after I fixed them all, though.

    I fixed them simply by going into startup repair (same as the video says) but instead of booting into safe mode, I rolled back the update, and then tried reupdating it after it restarted. Most worked, except the transformable, where I used system restore instead. I am not confidant that it will keep working though, this whole ordeal has really shaken my confidence in windows. That old laptop I mentioned has been having other update-related problems since it got windows 10.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-05-10T21:07:59+00:00

    Yup! Actually, I believe that's one of the reasons the latest versions of Windows 10 has an option in advanced settings to "pause" updates but only for 30 days or so. There was no such option in the original release so all your PC's could be bricked by a bad update and many people didn't like that and complained and this was years ago now!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-05-10T21:08:27+00:00

    After installing this update i have lost the sound of  laptop. Hadnt boot issue ,only audio has gone and mic. Hope the next update will fix the problem. I have runned on blue screen twice also. Is pointless to uninstall because will install again.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-05-10T21:52:49+00:00

    I stopped the update > black loading screen by uninstalling Iobit Advanced System Care.  After that point all went well.

    Was this answer helpful?

    0 comments