Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T16:10:05+00:00

    Yes, thank you, wuhugm. It finally worked on one of the broken systems!

    When I booted into safemode I used Jimmyb7's instructions to delete the "Software distribution" folder in Windows. Then I booted back into Windows and it created a fresh install.

    Kudos to all you guys for helping!

    Just to recap:

    If the turning off of all services (excluding MS ones) doesn't work (it didn't for me at first), boot into safe mode and delete the "software distribution" folder inside the Windows directory

    Then boot normally again, let it redownload and reinstall the KB4103721 ptach, turn off all the non-Microsoft services in msconfig (use the disable all button after you hide the MS ones) then reboot.

    I think what's critical is to clean out the folder. It was in my case. Hope this helps someone else.

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  2. Anonymous
    2018-05-10T16:14:11+00:00

    I've had the same problem. I've tried EVERYTHING, I've uninstalled display drivers, installed new ones (btw getting into safe mode is really cancerous, you should fix that Microsoft), checked and changed RAM, checked the processor...

    And in the end it was caused by Advanced System Care Pro (let me just say that I do NOTblame IObit for this, it is cleary Microsoft's fault - as always)

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  3. Anonymous
    2018-05-10T16:14:52+00:00

    I became the 1803 Update. After a while my monitor shows a light grey Display. The LED from the Harddisk had stopped lighting.

    Nothing else. A time later, i switched the PC off. Again on, the same procedure…

    So I decided to reset the Windows Installation. It runs through, without any Problems. >> Restart.

    The System tray Shows "No Internet Connection" >>> Network: "No Network"

    I´m writing now with EDGE on this PC. EDGE has Internet, the Computer not.

    I can´t download Updates, nothing out of Microsoft store.

    I´ve tested every hint I´ve found, but Nothing works…

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  4. Anonymous
    2018-05-10T16:20:18+00:00

    I have the same issue. The system stalls when trying to install my personal preferences. I backed off the update by restoring to the previous version and blocked 1803. Microsoft needs to acknowledge and fix the problem!

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