Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T07:32:43+00:00

    Thanks Max

    I was able to restore once now it says it is corrupted. Can't get anything. 😣

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  2. Anonymous
    2018-05-12T07:25:55+00:00

    How do You then explain all the machines out there having the problem, without any Iobit programs??

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  3. Anonymous
    2018-05-12T06:58:54+00:00

    Bonjour à tous,

    merci Avionelle Cadler, c'était effectivement "LiveUpdateSvc" qui empêchait la bonne fin de l'installation de cette mise à jour.

    j'ai désinstallé un petit utilitaire IoBit (iFreeUp) et supprimé le service LiveUpdateSvc , redémarré puis relancé la mise à jour KB4103721 et elle c'est terminée sans problème :-)

    Thank you for your feedback. I am glad the solution I posted worked also for you.

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  4. Anonymous
    2018-05-12T06:43:08+00:00

    Bonjour à tous,

    merci Avionelle Cadler, c'était effectivement "LiveUpdateSvc" qui empêchait la bonne fin de l'installation de cette mise à jour.

    j'ai désinstallé un petit utilitaire IoBit (iFreeUp) et supprimé le service LiveUpdateSvc , redémarré puis relancé la mise à jour KB4103721 et elle c'est terminée sans problème :-)

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