Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T14:38:49+00:00

    I can confirm that I also have this issue.  Using a Dell Latitude E6540.  Currently deferring updates until this is fixed.

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  2. Anonymous
    2018-05-09T14:36:01+00:00

    disable the update service

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  3. Anonymous
    2018-05-09T14:15:33+00:00

    OK thanks. But I know that the update files are already downloaded. If I do what you wrote and I reboot, will it still install those files?

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  4. Anonymous
    2018-05-09T14:06:05+00:00

    What should we do now? I had to reinstall my Window 10 (repair, restore etc all didn't workd) and reinstall all my programs (650 GB!!!). Now Windows wants to install the same bad update again. What can I do? I do not dare to reboot my system!

    You need to preventthis update from happening. 

    1. Open the Run command (Win + R), in it type: services.msc and press enter.
    2. From the Services list which appears find the Windows Update service and open it.
    3. In 'Startup Type' (under the 'General'tab) change it to Disabled.
    4. Restart.

    P.S. Under 'service status', in the general tab, choose 'stop'.

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