Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T21:35:01+00:00

    I too have had the same problem. Computer would not start. Went into a dark screen dot spin for ages. Had to boot onto a usb image and manged to get unto a restore point to get things back to normal. Have now hidden that particular update.

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  2. Anonymous
    2018-05-09T20:56:31+00:00

    I have the same problem (spinning circle). Asus Z170-Pro Mainboard with Skylake CPU using its integrated graphics and Samsung 850 EVO SSD. No special antivirus or optimation software installed.

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  3. Anonymous
    2018-05-09T20:42:18+00:00

    This worked for me to. How did you figure this? Can you give some short explanation?

    Thank you 

    Leon

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  4. Anonymous
    2018-05-09T20:24:54+00:00

    Both my machines fail to boot after this update. One is an oldish hp xw4400 desktop, the other a 1 yr old gaming rig (Asus board).

    Ive found that if i get in to safe mode then reboot they boot up. Then after im done and power off, i have to do the same again. 

    Its a total pain in the butt!

    This needs sorting out. We pay a fortune for our machines and the software on them and then this happens. Come on Microsoft!... We expect better from you. Pull your finger out!

    Windows doesnt even allow us to uninstall the bad update, whats that all about?

    Ive tried reverting back to previous version of 10 and it says theres no version to revert back to. 

    Please just hurry up and aort it out.

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