Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T12:33:38+00:00

    I did this last night in one of my many tests, Henri. If your system has a restore point you can just reset it if it hangs.

    You have to spam the F11 button at boot to get to the advance startup, but the system restore goes fast once you start it.

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  2. Anonymous
    2018-05-10T12:21:23+00:00

    Sounds a little bit to complicated. and so risky.

    If it does not work; may have to reinstall from the beginning?

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  3. Anonymous
    2018-05-10T12:20:31+00:00

    Yeah, I tried this last night on my test system. Didn't work. Went from a black screen to an endless blue circle. So it did behave differently but didn't work for me.

    But these are the type of suggestions we need in lieu of a proper patch from MS. Thanks, wuhugm.

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  4. Anonymous
    2018-05-10T12:17:28+00:00

    Manual way to do this:

    1. In the Start Menu search box type "run" without the quotes.
    2. In the Run box type "msconfig" without the quotes.
    3. When the System Configuration Utility opens click the Services tab
    4. Check the box that says "Hide all Microsoft services".
    5. When the Microsoft services are hidden uncheck the boxes next to the remaining services. (Note which ones you already had unchecked)
    6. Click Apply and OK,
    7. Close the System Configuration Utility and restart your computer.
    8. After installing the security updates reboot if necessary
    9. Launch the System Configuration Utility again
    10. Put checkmarks in the boxes you unchecked (avoiding the ones which were already unchecked before you performed step 5
    11. Uncheck "Hide all Microsoft services"
    12. Click apply and OK
    13. Close the System Configuration Utility
    14. Reboot your computer. 

    I will investigate whether I can write a program/script to do all this (probably via system commands) and will post details

    if I succeed in doing so.

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