Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-11T13:19:32+00:00

    Hello "jango60",

    this is a common, but luckily only cosmetic, problem introduced with 1803.

    Please try the following :

    • start a command prompt
    • enter "diskpart"
      • -> UAC will ask for administrative privileges
      • -> the command prompt will change to "diskpart"
    • enter "lis vol" (abbreviation for "list volumes")
      • -> you will see a list of your current (disk/optical/USB) volumes
      • -> look for the "volume number" of your "G:" drive (e.g. 6)
    • enter "sel vol" (abbreviation for "select volume") followed by above displayed "volume number" (e.g. "sel vol 6")
    • enter "lis vol"
      • -> your "G:" drive should now be marked with an asterisk
    • if this is the case, enter "remo letter=G" (abbreviation for "remove letter")
    • enter "lis vol"
      • -> the volume previously shown up as "G:" should not be associated with a driveletter any longer
    • enter "exit"

    Good luck !

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  2. Anonymous
    2018-05-11T13:04:22+00:00

    This problem is not new because it has happened before  - lately with insiders build 17133.

    The solution I've seen recommended is to remove the additional drive letter(s) created:

    https://www.tenforums.com/tutorials/107032-remove-drive-letter-windows-10-a.html

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  3. Anonymous
    2018-05-11T12:44:04+00:00

    Thanks for the detailed description!

    My only problem is that the update created an additional partition (drive "G" with 449 MB) on drive "C" and I now get the error message: "There is not enough space on the drive". I can not enlarge, delete, or change the volume of this volume. I do not have access to the volume "G". It is a catastrophe.

    Unfortunately I have to stay for a few days because I have to go to the hospital.

    Frank

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  4. Anonymous
    2018-05-11T12:32:56+00:00

    Is it possible, that the service LiveUpdate from IOBit is the reason? I´m not using ASC but sometimes used the Uninstaller from IOBit. I´ve uninstalled it, but the service is still running.

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