Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-11T19:07:56+00:00

    It is working for me on 17134.48

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  2. Anonymous
    2018-05-11T19:02:12+00:00

    Many people just turned off ASC and updated.  ASC has not been updated.

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  3. Anonymous
    2018-05-11T18:54:52+00:00

    Having read through this thread start to finish, here's my take.

    IF you have 1803 installed and IF your apps and services behaved as expected after the installation, then this patch should not have affected them, nor should any of those apps/services stop the machine from booting. After all, they didn't stop the boot when 1803 was initially installed.

    The issue here is with the patch. Period.

    So for anyone that has deleted an app (ASC 11 for example) or turned off a service, ask yourself what caused that conflict and how many other potential conflicts are lurking.

    Having spent 30+ years in IT, if I found that any one app or service caused this kind of issue I would make sure it was documented for those using the app or service. Microsoft has not even admitted there are any issues other than problems with some Intel SSDs.

    I had to restore my PC to get back to an unpatched version of 1803. And it won't be patched again until Microsoft or a consensus of users can assure me that the patch(es) are reliable. And I would prefer that assurance come from Microsoft. After all, this is their mess to clean up.

    To me, deleting an app or service to simply get the PC to boot is putting a Band-Aid on a gaping wound.

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  4. Anonymous
    2018-05-11T18:25:13+00:00

    I have the same problem!

    I need to work and my computer dont boot up

    Please help

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