Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T08:20:09+00:00

    I´m playing around with this Update since 4 Days. First it started with a black Screen. Cant go back. So I made a clean install which causes Network Disfunction. Now I´m through. This morning I have an Update: 

    Windows 10 Cumulative Update KB4103721 Version 1803

    Again, and again, and again, and again…

    There is a way to pause the update for at least 35 days in the Security and Update section. Hopefully Microsoft will pull this update by then.

    I believe you can also go back to a previous build.

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  2. Anonymous
    2018-05-12T08:19:21+00:00

    You did not answer my question as to where Iobit software is coming from.

    The best security sits between the chair and the keyboard.

    When you down load a program you must watch what they want you to download. These other things are the one that cause the problems.

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  3. Anonymous
    2018-05-12T08:18:00+00:00

    No, not at all...

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  4. Anonymous
    2018-05-12T08:15:38+00:00

    If You know anything about root cause analysis, You would know that its enough with ONE having the problem without having any Iobit products, to disqualify it as the root cause.

    Add the fact that the problem didnt show up after a change in ASC but after two updates from MS.

    Again Iobit might or might not contribute (among other products) to the effect of the problem, but never being the root cause.

    You could take my word for it. I have been a root cause analyst in the industry for the past 25 years.

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