Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-12T08:15:26+00:00

    My computer also can't boot up!

    Went fine after removing update.

    Mine using Dell Inspiron 7567 Gaming

    Did you ever installed any Iobit program or had "LiveUpdateSvc" service?

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  2. Anonymous
    2018-05-12T08:15:04+00:00

    I´m playing around with this Update since 4 Days. First it started with a black Screen. Cant go back. So I made a clean install which causes Network Disfunction. Now I´m through. This morning I have an Update: 

    Windows 10 Cumulative Update KB4103721 Version 1803

    Again, and again, and again, and again…

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  3. Anonymous
    2018-05-12T08:11:41+00:00

    Thanks Max

    I was able to restore once now it says it is corrupted. Can't get anything. 😣

    Did you had the service "LiveUpdateSvc" from Iobit or did you reinstalled or not completely removed all software from Iobit?

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  4. Anonymous
    2018-05-12T08:10:11+00:00

    I say! that I have two Laptops with the problem, one has never been close to any Iobit-products. I have checked with most of my PC-aware friends, some have the problem without ever using any Iobit products.

    So Iobit-products may or may not contribute to this, but is certainly NOT the root cause.

    It can not be probably the only reason but all users with Obit "LiveUpdateSvc" service installed should be experiencing this problem.

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