Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-11T12:44:04+00:00

    Thanks for the detailed description!

    My only problem is that the update created an additional partition (drive "G" with 449 MB) on drive "C" and I now get the error message: "There is not enough space on the drive". I can not enlarge, delete, or change the volume of this volume. I do not have access to the volume "G". It is a catastrophe.

    Unfortunately I have to stay for a few days because I have to go to the hospital.

    Frank

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  2. Anonymous
    2018-05-11T12:32:56+00:00

    Is it possible, that the service LiveUpdate from IOBit is the reason? I´m not using ASC but sometimes used the Uninstaller from IOBit. I´ve uninstalled it, but the service is still running.

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  3. Anonymous
    2018-05-11T12:30:50+00:00

    I'm still trying.

    Frank

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  4. Anonymous
    2018-05-11T12:21:53+00:00

    I uninstalled Advanced System Care, rebooted, installed the update no problem, re-installed ASC. Sorted. There may be more subtle ways (disable asc services then reboot?) but it worked for me

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