intel wireless-ac 9260 blue screen crash when installing adapter

Anonymous
2018-06-04T18:03:04+00:00

installing intel Bluetooth drivers works fine, and this part of the 9260 actually works. but whenever the wireless adapter is recognized and initialized I receive a blue screen crash with code BUGCODE_NDIS_DRIVER. upon restart, the adapter has a "!" in the icon next to its name, and within properties the device status reads either code 56 or code 37, depending on the latest attempt I have made to uninstall the adapter and drivers and reinstall the intel proset wireless drivers. I've tried all of intel proset's supported versions for this wifi adapter, but every driver version results in a blue screen of death upon initialization of the adapter. again, Bluetooth still works, and that's why i'm very confused. why is half of the 9260 working while the other half, the wifi part, is not? is there any fix or workaround for this? thanks.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

44 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-06-06T14:19:07+00:00

    I was wondering if that was you on the Intel forum with this problem?

    While looking for a card to purchase, I noticed there are two versions of the 9260, or at least there appears to be.  It may not be relevant but one is designated for a vPro processor and one as NO vPro.

    Since I don't think your i9 processor is vPro, I will assume the part number on your card is G86C0007R610.  If the card has the last 3 numbers of 510, then it is supposed to be for a vPro processor.  Sorry to bother, but wanted to cover any possibilities.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-06-06T15:07:26+00:00

    The card P/N ends in 610

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-06-08T22:36:10+00:00

    The card seems to work OK on my Dell system.  Downloaded the driver from Intel and no problems so far.

    My expected speed is no better than the 8265, probably because my Router only has 80 MHz wide bands.   Since you have been quiet recently, any progress with your system?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-06-08T22:53:45+00:00

    Kinda gave up. no more responses from intel or microsoft. going to return the 9260. bought the asus pce-ac88 instead. much more expensive, but installed the drivers, installed the card, worked right away + insanely fast.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-06-08T23:05:03+00:00

    Its too bad you couldn't get the M.2 slot to work, but if you are happy, that is what counts.

    My ASUS board (Z370) seems to have an M.2 slot which has a Realtek device installed.  But it is covered and I can't see the exact configuration.

    Was this answer helpful?

    0 comments