I already tried updating my motherboard's bios to the latest bios version, but that did not solve the issue. this would be bios 1.3 on the x299 extreme4 motherboard from asrock.
chipset drivers are up to date.
it is strange that the wireless part of this card is not working, but the integrated Bluetooth part of it IS working.
I also just did another fresh install of windows 10, using the windows media creation tool from Microsoft, and attempted to manually install the intel drivers only (without proset software). The system crashed with the same BUGCODE_NDIS_DRIVER error code,
and device status reads "windows is still setting up the class configuration for this device. (Code 56)." system restarts did not change the device status and wireless functionality is still absent.
The exact make and model of the system? It is my own make, so system manufacturer, model and SKU fields show "to be filled by O.E.M."
From system information:
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name [Redacted]
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor Intel(R) Core(TM) i9-7960X CPU @ 2.80GHz, 2801 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.00, 10/2/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASRock
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name [redacted]
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 59.2 GB
Total Virtual Memory 73.2 GB
Available Virtual Memory 68.4 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
The motherboard is ASRock x299 Extreme 4, processor is core i9 7960x, ram is 4x16gb g.skill tridentz dims, hard drive is Samsung 970 pro nvme 1tb. the motherboard has 1 m.2 socket (key e) supports type 2230 wifi/bt module, and the intel wireless-ac 9260ngw
is type 2230 and supports key a or e socket for attaching the module. again, it is installed and the Bluetooth functionality works, it is just the wireless driver i'm having issues with.
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