Error 0x8007016A: The Cloud File provider is not running

Anonymous
2018-05-02T20:33:44+00:00

After some problems I reset OneDrive and moved the folder to another location (on another partition).

I pointed OneDrive setting to this new empty folder called OneDrive.

All my files (385GB) are downloading now to this new (empty) OneDrive folder.

I don't want to leave anything just in the cloud on demand.

I don't trust OneDrive anymore.

The downloading (syncing) is very very slow.

While syncing I get the message that there will be 2 copies of the same file created.

The name of the second file has the name of my PC attached.

The OneDrive files are syncing to an empty folder.

How can there be two versions of the same file????

I have to stop the synchronizing before my files get corrupted.

Second problem!

In the old location of the OneDrive folder there is still an "old" folder with all my files.

This folder is not part of OneDrive anymore and is certainly not syncing.

It's just a normal folder with some files.

When I try to delete a folder inside this old OneDrive I get an error saying this is not possible???

This folder cannot be deleted because the cloudprovider is not running.

Error 0x8007016A

Do I have to reset again?

I stil need my files in the OneDrive cloud.

I'm afraid of loosing my files.

Is this the "new" OneDrive?

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-05-16T17:29:51+00:00

I get also this error 0x8007016A since the Windows 10 April 2018 update with the files on demand setting. As a workaround I have to switch off file on demand, wait for the restart of OneDrive and then I delete the not fully synced file (only thumbnail but filesize zero). After deletion OneDrive downloads the file again from the cloud. This is definitely a bug!

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  1. Anonymous
    2018-12-09T22:16:54+00:00

    To everyone having this problem, there might be 2 reasons:

    1. You are running on power saving mode which stops OneDrive from syncing.
    2. You did not activate the syncing of OneDrive on your device.

    Check your settings and try again :)

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  2. Anonymous
    2018-12-09T22:57:22+00:00

    Not even close to the symptoms as i described them. However, i have made some progress against the problem. The problem seems to related to interactions between this service and others, notably a virus checker. In my case im using Avast. Why this fatal interaction is occurring only in a punctuated fashion - every few days to weeks - i dont know yet.

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  3. Anonymous
    2018-12-16T03:37:32+00:00

    And how do we activate syncing?  i have been manually moving files and creating folders and it seems dumb but if I try to copy the root over, it fails just because folders already exist.

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  4. Anonymous
    2019-02-05T20:51:52+00:00

    Press Win-X, run powershell as admin, and enter this in. 

    Remove-Item "OneDrive" -Recurse -Force

    If you get this error:

    Remove-Item : Cannot find path 'C:\Users\username\OneDrive' because it does not exist.

    At line:1 char:1

    • Remove-Item "OneDe" -Recurse -Force
    • 
      
    • CategoryInfo          : ObjectNotFound: (C:\Users\jthom\OneDe:String) [Remove-Item], ItemNotFoundException
    • FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

    It is because your one drive is named something else like "onedrive personal" and you need to replace the script in quotes with that name or your one drive in a different location than the current path. If the second is the case type 

    C:\users\username\documents 
    

    or whatever the path is to the folder containing the one drive folder, then try this again:

    Remove-Item "OneDrive" -Recurse -Force
    

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