Error 0x8007016A: The Cloud File provider is not running

Anonymous
2018-05-02T20:33:44+00:00

After some problems I reset OneDrive and moved the folder to another location (on another partition).

I pointed OneDrive setting to this new empty folder called OneDrive.

All my files (385GB) are downloading now to this new (empty) OneDrive folder.

I don't want to leave anything just in the cloud on demand.

I don't trust OneDrive anymore.

The downloading (syncing) is very very slow.

While syncing I get the message that there will be 2 copies of the same file created.

The name of the second file has the name of my PC attached.

The OneDrive files are syncing to an empty folder.

How can there be two versions of the same file????

I have to stop the synchronizing before my files get corrupted.

Second problem!

In the old location of the OneDrive folder there is still an "old" folder with all my files.

This folder is not part of OneDrive anymore and is certainly not syncing.

It's just a normal folder with some files.

When I try to delete a folder inside this old OneDrive I get an error saying this is not possible???

This folder cannot be deleted because the cloudprovider is not running.

Error 0x8007016A

Do I have to reset again?

I stil need my files in the OneDrive cloud.

I'm afraid of loosing my files.

Is this the "new" OneDrive?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-16T17:29:51+00:00

I get also this error 0x8007016A since the Windows 10 April 2018 update with the files on demand setting. As a workaround I have to switch off file on demand, wait for the restart of OneDrive and then I delete the not fully synced file (only thumbnail but filesize zero). After deletion OneDrive downloads the file again from the cloud. This is definitely a bug!

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  1. Anonymous
    2019-07-29T01:05:17+00:00

    You sound like you are an expert- so where are my files gone? Theres an icon on the desktop thats says "where are my files" but when you follow the link theres oly a few files there.

    Any suggestions on where my files were transferred to?

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  2. Anonymous
    2019-07-26T17:29:03+00:00

    I'd like to point out that what ever developer was asleep at the wheel on these recent releases has caused us a lot of hassle.

    OneDrive since May for us has been a completed waste of time. The performance is ****, getting thousands of sync errors on accounts seemingly from no where. Inability to actually find the resource folders to edit local copies, and the repeated number of individuals who ask "can't we just go back to Dropbox"?

    This is the kind of **** I'm dealing with, and a simple **** SMB server works better than this, and has for decades.

    FIGURE YOUR **** OUT MICROSOFT.

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  3. Anonymous
    2019-07-20T22:24:58+00:00

    I get also this error 0x8007016A since the Windows 10 April 2018 update with the files on demand setting. As a workaround I have to switch off file on demand, wait for the restart of OneDrive and then I delete the not fully synced file (only thumbnail but filesize zero). After deletion OneDrive downloads the file again from the cloud. This is definitely a bug!

    Image already added

    I just reinstalled Windows 10. When I was trying to download from onedrive, I received this error: "An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x8007016A: The cloud file provider is not running." In this case, I was trying to download some picture folders. There seems to be two different programs, Onedrive and Cloud. Is it possible to use both without the programs conflicting? I am trying to use OneDrive at this point. I need help.

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  4. Anonymous
    2019-07-03T17:31:52+00:00

    So I just spent the better part of the last 12 hours trying to fix this issue.  After all the research, the only answer that worked wasthis one here.

    https://support.office.com/en-us/article/fix-onedrive-sync-problems-0b10108f-8459-4a7a-b912-28f8adec5a81?ui=en-US&rs=en-US&ad=US

    The issue was the "Let me use OneDrive to fetch my files on this PC" was unchecked in the settings tab under general.

    As soon as I checked that box, I was able to move my files off of OneDrive and onto my PC.

    I hope this helps

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