Windows Media Player Bluetooth controls PLAY/PAUSE no longer working after Windows 10 1803 update

Anonymous
2018-05-16T00:41:28+00:00

Anybody having any issues with Windows Media Player Bluetooth controls not working anymore? I have Bose QC35s and Jaybird X3s. Both sets of earphones can no longer Play/Pause/Fast Forward anymore. I did the update on 3 different PCs. All have the same issue. To make sure that it wasn't driver issue I also tested Groove Music Player and all Bluetooth functions work 100% properly. If I roll back Windows to version 1709 everything works normally. I contacted MS support and also tried following issues below on one of the PCs and its still not working.

  • Deleted all Bluetooth devices in device manager
  • Created another user account
  • DISM.exe /Online /Cleanup-image /Restorehealth, Sfc /scan now
  • Disabled all non Microsoft services and rebooted

Since this is 3 different PCs (including a Microsoft Surface book) all having the same issue, I think this may be a Windows 10 1803 Bug. Anybody else have any other ideas or can confirm this is a bug. Thanks in advance for any help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-20T16:20:33+00:00

    As I said, I tried multiple devices: MPOW headphones and August BT Speakers with Media Player, Foobar and MusicBee -- all possible combinations of which (with the very same devices, not newly purchased ones) worked perfectly prior to 1803.

    The buttons themselves function, as they control the Windows volume and summon Cortana, so it is not those.

    Point being, they behave identically for me in 1809 as they did in 1803 -- same bug, not different ones.

    EDIT: I know I shouldn't call it a bug since Microsoft would appear to have hijacked the buttons intentionally...

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  2. Anonymous
    2019-04-19T15:10:22+00:00

    So, I too had this issue. When 1809 came out, my BT headset was working with the play/pause button (prior to this, it did not), but now after some Windows Updates it no longer works. My wireless & Bluetooth drivers are up to date; I just updated them from Intel's site. I tried removing the device and re-pairing it, but still in the same boat. The volume controls seem to work, just not the play/pause button. This has been a very frustrating issue; I hope there's at least one person from Microsoft who monitors this thread, or at least a moderator who can do something...

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