I was told by a Microsoft tech that some PCs don't have the right drivers for Win 10 and that is what's causing the update problems. I also have 2 PCs and the older one (now 6) doesn't have any issues
and the younger one (now 3) does. Go figure. How one obtains the right drivers remains a mystery. Let me know if you can find out.
I bought mine 12/2016. - HP Pavilion All-in-One - 27-a010 (Touch)
Hard to believe it doesn't have the right drivers; it's gone through every monthly update with no issues until last month.
Windows Update Troubleshooter always finds a corrupted Windows Update Database among other things.
| Issues found |
|
|
|
|
|
|
| Check for pending restart<br><br><br>Check for pending restart<br><br>Pending system changes that require a reboot has been detected. |
Detected |
|
|
|
|
|
|
You have to restart the computer and then try running Windows Update again. |
Completed |
<br> |
--- |
--- |
|
| Potential Windows Update Database error detected<br><br><br>Potential Windows Update Database error detected<br><br>Possible issues may prevent Windows Update from keeping your system up to date. |
Fixed |
|
|
|
|
|
|
Repair Windows Update Database Corruption |
Completed |
<br> |
--- |
--- |
|
| Windows Update components must be repaired<br><br><br>Windows Update components must be repaired<br><br>One or more Windows Update components are configured incorrectly. |
Fixed |
|
|
|
|
|
|
Repair Windows Update components |
Completed |
<br> |
--- |
--- |
|
|
6 |
Check for pending restart |
Detected |
|
<br> |
--- |
--- |
--- |
--- |
|
| Pending system changes that require a reboot has been detected. |
|
|
|
|
|
|
|
|
|
|
|
|
You have to restart the computer and then try running Windows Update again. |
Completed |
<br> |
--- |
--- |
|
<br> |
--- |
|
| | 6 | Potential Windows Update Database error detected | Fixed | |<br>| --- | --- | --- | --- | |
| Possible issues may prevent Windows Update from keeping your system up to date. |
| | | Repair Windows Update Database Corruption | Completed |<br>| --- | --- | |<br>| One troubleshooting step to resolve WU issues is to delete and re-download updates to your computer. Would you like to try this step now? Depending on your network configuration, you may incur download costs. |<br>| | DataStoreAndWULogFiles.zip |<br>| 11.69MB |<br>| | File Name: | DataStoreAndWULogFiles.zip |<br>| --- | --- | |<br>| --- | |<br>| --- | |
| --- |
|
6 |
Windows Update components must be repaired |
Fixed |
|
<br> |
--- |
--- |
--- |
--- |
|
|
|
| One or more Windows Update components are configured incorrectly. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Repair Windows Update components |
Completed |
<br> |
--- |
--- |
|
<br> |
--- |
<br> |
Repairing Windows Update components frequently resolves common Windows Update errors. |
|
|
|
Default Windows Update data locations have changed |
Issue not present |
|
<br> |
--- |
--- |
--- |
--- |
|
| The location where Windows Update stores data has changed and must be repaired. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Some security settings are missing or have been changed |
Issue not present |
|
<br> |
--- |
--- |
--- |
--- |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Check for missing or corrupt files |
Issue not present |
|
<br> |
--- |
--- |
--- |
--- |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
System date and time aren't correct |
Issue not present |
|
<br> |
--- |
--- |
--- |
--- |
|
|
|
|
|
|
|
|
|
|
|
|
| IsPostback_RC_PendingUpdates |
|
|
|
|
|
IsPostback: False |
<br> |
--- |
|
| IsPostback_RC_PendingUpdates |
|
|
|
|
|
IsPostback: True |
<br> |
--- |
|
| Service Status |
|
|
|
|
|
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182. |
<br> |
--- |
|
| Service Status |
|
|
|
|
|
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182. |
<br> |
--- |
|
| Collection information |
| Computer Name: | DESKTOP-CBAI5AM |
| --- | --- |
| Windows Version: | 10.0 |
| --- | --- |
| Architecture: | x64 |
| --- | --- |
| Time: | Sunday, April 29, 2018 11:50:06 AM |
| --- | --- |