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cannot install apps even free ones I own.
cannot sign in to xbox games
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
A couple of months ago W8.1 couldn't get into xbox. It appears they made a patch not a fix. Now we got WStore effected also. Just look at trying to type in this forum. They messed up.
Please look into this MS. It appears you caused it, and I am losing confidence in your ability to control your systems. Unless you want us all in W10?
That's probably it. They want us all using w10. It took me 6 months to learn W8.1, but once I did, I love it. I can't buy anything in the store right now and even though I own stuff, I can't download it. Same error message as everyone else! I spoke to a tech regarding this yesterday and he checked my account and my payment method and he couldn't figure it out. MICROSOFT, Please, Please, Please FIX IT!
MS... please look into this. ASAP. If the driving force behind the problem and lack of answers actually IS to move us all forward into windows 10, I for one am driven in the opposite direction under such pressures. I wouldn't have thought you would actually do such things, but then I was blindsided by your dropping support for all of your previous operating systems, including my 8.1 pro. I consider it new enough and myself a good enough customer to deserve better.
I wish I had run across this help thread last night. I unfortunately came across an old query and the tech had replied to several persons to recover their computer . Now because I was having the same difficulty as described in this thread I have a lap top that I can not install any of the apps on. They are all empty shells that have error messages. I caution everyone. DO NOT RECOVER your devices. I was having difficulties with an Asphalt 8 purchase that started this whole mess. Now I can not recover my apps on my lap top, I can not restore my purchases on another device because X-Box says IAP error. I am very angry. I have spent a lot of money and a very long time on that game. I hope someday it recovers but I am doubtful. No game, lost money and useless lap top. I am Not a Happy Camper Microsoft.
Thank You. That is good to know. I hope this gets resolved for you..... sooner than later.
