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Thanks Gary - I agree with your comment. The Microsoft Tech today promised to bump the issue up to have someone work on a fix. He also mentioned that he was not aware of this issue. If you and others are having a similar issue with the Windows 8.1 Microsoft Store, please call Microsoft to report it, unless you have already done so. I think if more people report this issue that it will make finding a fix more of a priority and there may also be some information that will help Microsoft trouble shoot and find a solution.

Thanks Bradley - nice to know we both were told by Micosoft that they are working on this issue.

Update: After renewing my 1 year service contract then going through a 2.5 hour session wi the technician, I have a fast, clean computer that still cannot reload my solitaire collection or for the most part, connect with the windows store. The tech had a conversation with her supervisor and determined that the problem is indeed on their end. They are working on it.

John, you are right. They are working on it.

I thought of the same thing, but being unaware of which small part of any one particular update may be causing the problem, I dare not either. But, after renewing my serivice contract, then going through a long session that seems to have made this old Dell work like new again. (for awhile any way) I still had the same problem. My technician got with a supervisor and discovered that it is a Microsoft issue and they are working to fix the problem. Pass it on. ;-D