I recently bought another movie on Movies Anywhere but the movie isnt on my movies I have a receipt of the purchase but the movie isnt on my list
Report incorrect matches to Movies Anywhere collections here
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Anonymous
Sadly trying to find how to contact the Movies & TV support team to report issues seems to be impossible so posting the question here hoping someone has had better luck on determining how to do it.
Specific issue is, after connecting Movies Anywhere to Microsoft, I noticed a number of version match issues. Notably it seems to be matching some UHD versions to the (horrible) "BONUS" version of HD movies (those with all the extras smashed onto end). So we have Batman Begins being HD "bonus" while The Dark Knight and Dark Knight Returns are correctly shown as UHD. Same with the Harry Potter set where 5 random ones map to HD "bonus" version and the other 3 map to the correct UHD versions.
It is easy to contact others like VUDU to get it corrected so I'm hoping MSFT has some way to get information on specific title mapping issues directly to the team instead of having to use these generic broadcasts.
[Moderator Edit: Changed title from: "How do we get MSFT's incorrect matches to the Movies Anywhere collection corrected?"]
Windows for home | Other | Music, photos, and video
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Anonymous
2019-03-30T00:40:03+00:00 -
Anonymous
2019-03-30T00:55:26+00:00 What movie?
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Anonymous
2019-03-30T02:04:42+00:00 the new Aquaman movie
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Anonymous
2019-04-01T19:45:36+00:00 Hi Chris,
Is this still an issue for you today? Are you signed into the Movies & TV app with the same Microsoft account that's linked to the Movies Anywhere service? Have you tried restoring your purchases from within the settings menu of the Movies & TV app?