Ask for permission - You'll need to ask an adult in your family if you can use: Windows Shell Experience

Anonymous
2018-07-03T11:49:37+00:00

Everytime I boot my PC, I will be greeted with below message.

I notice that the process is suspended in task manager as well.

So far, I do not see any problem with anything I am doing on this PC but I want to get rid the error (and possibly fix whatever problem is happening in the background).

Some info if it helps, there are only 2 users on this PC, 1 administrator and child user (controlled by Microsoft Family feature). I am the administrator.

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-09-06T16:08:59+00:00

    Thanks for offering a solution since Microsoft has been mia. I tried this solution earlier and it seemed to work temporarly (for about 1 week).  Then it came back as before.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-09-05T23:37:46+00:00

    Since none of the Microsoft staff members could provide a substantiated solution for this issue, which is a bit of a joke, I would like to share what worked for me:

    1. Reboot Windows in safe mode.
    2. Open this location in Explorer: C:\Windows\System32\AppLocker (possibly replace C: with the drive that has your Windows installed on it).
    3. Delete the contents of the 'AppLocker' folder.
    4. Reboot to get out of safe mode.

    The message asking for permission to use Windows Shell Experience should not appear anymore.

    Now, even though this worked for me, I am still not 100% sure about the implications of performing the above steps. Does this have any negative 'side effects' (possibly even be a security risk)?

    Any feedback would be appreciated. Thank you.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2018-09-03T10:41:30+00:00

    The same problem also. Sometimes, because the windows shell experience is suspended, I need to restart the computer to keep working. It`s a very annoying problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2018-09-01T17:48:55+00:00

    Same problem.  Anyone have a fix yet?  Microsoft Rep?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2018-08-26T20:41:44+00:00

    I have the same exact issue.  I tried the solution clearing the AppLocker folder and it worked for a little while but the issue came back.  I don't know if it had anything to do with my son logging into the computer afterwards with his account but would really like to get this resolved.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments