something went wrong while trying to turn on spatial sound

Anonymous
2018-07-31T15:06:59+00:00

Please help,

i have Asus ROG GL-553VW and OS build - 17134.165 and i bought Dolby atoms but it's not working. I tried to update my drivers still no effect.

Please help

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-04-25T14:35:48+00:00

    I have the same problem...

    Sony St-Ht5000

    Rtx 2080 ti

    9900k

    Dolby Atmos for home theater worked ar first, then stopped. 

    I have been able to get it working twice by following some tips from this post, but this time it won’t work.

    This is so annoying, frustrating and, well, just pisses me off. 

    Are we getting a fix for this, MS (or Nvidia or Dolby, I don’t care who fixes ir, just do it!)

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  2. Anonymous
    2019-05-02T18:05:25+00:00

    This happens to me after a couple of weeks after turning on my PC and AV Receiver, I ultimately get it fixed somehow either restart or going through and modifying sound settings. Nothing is ever consistent.

    This last time I turned off "Allow applications to take exclusive control of this device" in the Device Properties>Advanced. This allowed me to select Atmos again. Not sure if this is a permanent fix or not.

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  3. Anonymous
    2019-05-02T22:41:11+00:00

    This happens to me after a couple of weeks after turning on my PC and AV Receiver, I ultimately get it fixed somehow either restart or going through and modifying sound settings. Nothing is ever consistent.

    This last time I turned off "Allow applications to take exclusive control of this device" in the Device Properties>Advanced. This allowed me to select Atmos again. Not sure if this is a permanent fix or not.

    Tried. Not for me.

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  4. Anonymous
    2019-05-04T07:35:25+00:00

    Hi I solved problem right click this pc and open properties then click device manager and open sound,video and game controllers, if you see nvidia hd audio device, right click and uninstall device than click delete the driver software for this device.

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  5. Anonymous
    2019-05-07T19:39:23+00:00

    I updated windows 1903 and update dobly access app.  now I was able to click on doolby atmos for home theater, also turned off Allow applications to take exclusive control of this device".  

    I do not have receiver.  My HDMI is connect  PC to a old screen, the output is sound on youtube is really low even turn volume to maximum.   after months of working on this issue, the setting finally stay. I not know if any other software or windows update will lose it again.

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