I've just started automatic updates (same thing that crashed my laptop), update 1803 has installed itself, and no blue screens for me this time. I have brand new HP laptop with intel ssd.
Devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot when upgrading to Windows 10 April 2018 Update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
When attempting to upgrade to the Windows 10 April 2018 Update, select devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot.
Microsoft is working with OEM partners and Intel to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update due to a know incompatibility that may cause performance and stability issues. If you have encountered this issue, follow the steps to reinstall the previous operating system (Windows 10, version 1709).
Microsoft is currently working on a resolution that will allow the April 2018 Update on these devices in the near future.
Update (6/22/18):
Microsoft has included a solution for this issue in the May 23, 2018 Cumulative Update (KB4100403). This solution prevents the issue from occurring when installing the April 2018 Update. Please note that this solution does not restore systems that have already experienced the issue and are currently booting to a UEFI screen. Any devices already impacted should still follow steps to reinstall the previous operating system (Windows 10, version 1709). Any devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series that have installed the June 12, 2018 Cumulative Update (KB4284835) will no longer be blocked from installing the April 2018 Update.
Windows for home | Windows 10 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
114 answers
Sort by: Most helpful
-
Anonymous
2018-06-26T18:46:00+00:00 -
Anonymous
2018-06-24T16:52:22+00:00 Can you please tell us a little bit more? Do you have a current surface pro that version 1803 updates gave you problems? Please share with us how you got it finally resolved? was it through automatic update in setting. I am very hesitant to switch off the paused updating simply I cannot afford the down time and the effort required to restore and Recovery. Thanks
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2018-06-20T07:24:24+00:00 Microsoft,
Any news on this matter?
I'll wait for your update including the fix to avoid any problems after upgrading to 1803 manually. As far as I know at this point the fix can only be obtained after one installes the corrupt upgrade probably resulting in major problems. So I rather wait for the automated upgrade including the fix. Besides your recommended manual update presented by Lonnie_L at the start of this thread doesn't work. When I manually check for updates it comes up with nothing. I guess Microsoft blocked my machine from getting the update through the normal channel.
Pleas keep us posted how we should solve this matter without hassle.
Greetz, Master
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more