OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

120 answers

Sort by: Oldest
  1. Anonymous
    2019-03-26T18:50:47+00:00

    Same issues here; OneDrive deleting files and folders. Fortunately, the deleted items appear to be in the Recycle Bin, but haven't checked this rigorously. I use Onedrive across a couple Win10 PCs, and a iPhone and iPad, and I'm betting the issue is something to do with cross platform synchronization where the local files on some devices can be quite old, and OneDrive somehow cannot resolve which versions of the folders and files are the newest. I have received the message (in the past), mentioned in prior emails in this string, of the mass deletion of files, but of today's file and folder deletions, I received no notice, which is disturbing and also requires Microsoft's investigation.

    This anomaly is embarrassing and does require a fix.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-03-26T20:24:39+00:00

    >I use Onedrive across a couple Win10 PCs, and a iPhone and iPad, and I'm betting the issue is something to do with cross platform synchronization where the local files on some devices can be quite old, and OneDrive somehow cannot resolve which versions of the folders and files are the newest. I

    That is exactly the problem I encounter nearly every week. When I commission laptops for my main client, I logon using my Office 365 account and synchronise my OneDrive. I often don't logon to that laptop again for months. When I do, it can often restore long deleted files and get multiple conflicts on edited files. Fortunately, if you spot this, you can logon to OneDrive on the web and undo those changes.

    I also use Dropbox and Google Drive in a similar way and these problems never occur. They simply have better version tracking mechanisms.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-03-26T21:12:02+00:00

    For me it was a laptop and desktop.  Its most likely a synch issue. MS engineer kept stating Onedrive does not delete files. Semantics. I delete a file on laptop and when synch works it deletes it on desktop.  I believe agent does not see files and decides to delete them, then replicate deletes everywhere else. I have stopped using it. Totally unreliable.  The engineer even kept trying to redifine the definition of cloud storage. LOL if it does not redundantly store then its a recycle bin 🙀

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-03-27T09:07:27+00:00

    >Its most likely a synch issue.

    It most certainly is. As an occasional programmer, I have pondered on what kind of algorithms are needed for a synchronisation system. I came to the conclusion that a database has be maintained separate to the folders and files themselves which tracks all the changes made - forever. This database is stored in the cloud with maybe a local copy. Only with this tracking data can a computer that's turned on after a long time work out what the current state is. I had a folder called "Commands" in my OneDrive that I deleted well over a year ago. It re-appears if I logon to an old computer. Google Drive and Dropbox appears to keep a tracking record that this folder was deleted on such-an-such a date. And if an old computer powers up where it has a copy of that folder, to delete it - not restore it back - which is what OneDrive does.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-03-27T21:25:40+00:00

    A solution working for me is NOT to synchronize files, instead map to onedrive and access files directly in the cloud rather than on the local hard drive.

    To map to your onedrive, map to https://d.docs.live.net/YOURONEDRIVEID

    See https://www.****/articles/map-onedrive-network-drive

    That's  ...laptopmag dot com/articles...

    Was this answer helpful?

    0 comments No comments