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The OneDrive forum appears to have been locked, so I am trying this one.
I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising. When I came back to check on their progress, the files had disappeared from the PCs. Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later. What on earth is going on? I tried Ctrl & Z to see if it could undo the removal. The files looked as if they were being restored - but just disappeared again. It's a good job I noticed, otherwise I could have lost these files forever. I can't afford to have my important files just disappearing like that.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's now Feb 11 and I've had exactly the same issue. Files I saved last Friday at 7:30 pm were deleted at 10:47pm when I wasn't even logged into a pc? I'm removing all files from OneDrive now as I can't trust it as being reliable until either a fix or reason for the issue occurring is released.
Poor customer Support Microsoft.
>Is Microsoft tone deaf
On OneDrive flaws maybe but as the Edge development team found out, Microsoft isn't adverse to abandoning an entire product if it's just not hacking it. As the Edge team found out when Microsoft announced it was abandoning the Edge rendering engine in favour of Chromium.
IMO all of the problems in OneDrive are due to deficiencies in the core sync engine and how it tracks changes.
Hi Greg, Microsoft deleted all my files. They said I reached the max and my account was frozen. Why would they delete all my files? I lost 7 years and thousands of family photos that I expected in OneDrive storage. The motto is OneDrive Is Always Available, On Your Time here.
https://account.microsoft.com/account/onedrive. They recommended that I login once a year. I am certain I did, however I did have cancer 2 years ago and that kept me from focusing on logging into pictures. Can you advise, I am certain that Microsoft keeps a backup, especially in considerations of legal or circumstances where someone has a health issue. Thank you,
Did they solve your issue or provide recovered files? Thank you, Tracy
This happened to my Mac High Sierra today! My whole fold was moved to recycle bin and its hierarchical relation between files are removed! I was so scared and I'm going to switch to google drive now....
