OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

120 answers

Sort by: Oldest
  1. Anonymous
    2019-01-02T21:13:36+00:00

    The 'Recycle bin' on OneDrvie's web portal lists the files and folders (with the date they were) deleted and provides a function/way to restore them.

    That seems to be the best log of deleted files and folders. but it doesn't provide any audit trail reporting what caused the files or folders to be deleted.

    I regularly check the Recycle bin, and restore deleted files and folders that I don't want to be deleted...

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-01-02T22:53:44+00:00

    Further annoyance comes when you elect to restore the files and are then repeatedly alerted that you now have doubles of 10 to 20 files at a time. It goes on until the 1000+ files are restored. I just disengaged OneDrive. The benefit isnt worth the headache for me. Is Microsoft tone deaf?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-01-03T11:47:04+00:00

    Fortunately it is very easy to uninstall it, which is exactly what I did. There are many other solutions for the same problem which do not delete your files randomly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-01-05T17:54:41+00:00

    I don't know of one, sorry. I ended up spending $2k to get an IT professional to come and restore all my files and set up my system so that OneDrive does not randomly delete files. I have not understood exactly what he did (apart from spending hours reconstructing my filing system), but I think it involved disabling OneDrive's syncing system.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-02-01T07:43:51+00:00

    Another 3 weeks have pasted and still not feedback from Microsoft????

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments