OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-14T03:13:34+00:00

    Unfortunately, I am having the same issue as everyone else. An alternative to restoring your files from Recycle bin, is to go to One Drive Settings -> Options -> Restore your OneDrive. This does not solve the problem, but provides a safer method to restore files, if you catch the issue early enough.

    Yes! All we can do is wait until the Microsoft CEO falls victim to this bug. Only then will it maybe get enough attention.

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  2. Anonymous
    2021-04-14T03:58:08+00:00

    LOL, well after three years, it looks like they added a popup that tells you when items are removed.  Not sure if this works with the sync issues, but I have been getting them every time I rename a file, etc.

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  3. Anonymous
    2021-04-15T00:03:52+00:00

    This is completely unacceptable Microsoft. The name is too big to allow such a catastrophic problem to linger over three years. I started noticing the problem since April 12 and I still keep getting the popup. I have to go and get my file restored from recycle bin and then it will move the file again to recycle bin. How long am I going to be doing this? It is very annoying. Wake up Microsoft, wake up!!.

    It even says files in recycle bin are deleted after 93 days which makes even more scary. So if you do not check the recycle bin to restore the files, you may lose them.

    Image

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  4. Anonymous
    2021-04-15T08:35:18+00:00

    "All we can do is wait until the Microsoft CEO falls victim to this bug. Only then will it maybe get enough attention."

    Rumour has it, he is smart - so uses DropBox instead.

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  5. Anonymous
    2021-05-05T05:09:01+00:00

    This is completely unacceptable Microsoft. The name is too big to allow such a catastrophic problem to linger over three years. I started noticing the problem since April 12 and I still keep getting the popup. I have to go and get my file restored from recycle bin and then it will move the file again to recycle bin. How long am I going to be doing this? It is very annoying. Wake up Microsoft, wake up!!.

    It even says files in recycle bin are deleted after 93 days which makes even more scary. So if you do not check the recycle bin to restore the files, you may lose them.

    Image

    Sadly, this issue has been discussed at least since 2015: BEWARE - OneDrive keeps moving files to recycle bin by itself!

    I think many of us, are just noticing now because we are getting the "deleted files" message. There are so many threads on this issue: google: onedrive is deleting files.

    At this point, my only solution is to stop using OneDrive. I was already using DropBox for a lot of data (3 TB plan). I'm going to switch my OneDrive (M365 2TB subscription) content to Google Drive. It's becoming a daily issue that I no longer want to deal with.

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