Hi, I have now had my problem resolved (fingers crossed). The answer, hopefully, was exactly what was posted by someone earlier in this thread. I downloaded the comments and sent them to my computer technician and he agreed and resolved the problem. It was all to do with me having my laptop mirrored on to a new computer rather than through data transfer and OneDrive couldn't recognise them as separate devices so went in to melt down and deleted all the entries that I had saved, going either to the OneDrive recycle bin or my device recycle bin! It was to do with having the same serial number on the two machines, just as the earlier post had stated. Hope this helps, I feel your pain, it's been a nightmare to sort out and I've had to restore everything from the bins. I'm hoping I haven't lost anything through the OneDrive bin as things only stay there for 30 days I think.
Can you please share the resolution steps?
Thanks!