OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-18T19:45:25+00:00

    Today OneDrive also deleted my very important files. This is beyond irony, "cloud storage" which deletes your files without any warning or action from your side randomly. Actually it deleted my most important files, so looks like Microsoft has AI built in which detects most important files you have and deletes them. That's literary what happened to me.

    I am uninstalling this GARBAGE, I just hope I will be able to do so. Can any MVP guide us how to get rid of this VIRUS from our PCs/mobile devices so we can keep our files and make sure Microsoft software does not delete our files on it's own?

    Thanks

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  2. Anonymous
    2018-11-10T10:06:15+00:00

    OK, my mistake.

    My GoodSync app was creating a hidden file structure for deletions, then purging the deleted files after 30 days. After restoring the deleted files they are back in the hidden folder structure on the PC.

    There's usually a simple solution, you just have to find it.

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  3. Anonymous
    2018-11-09T18:18:43+00:00

    Hello

    I noticed this today too. My issue was with my personal OneDrive - the one linked to my Microsoft Account. I do also subscribe to the Business Essentials package for Exchange / Teams / SharePoint etc. but that one has been fine.

    I have a process for my photo library that goes like this:

    1. Shoot and edit the photos on my MacBook
    2. Move the RAW files onto an external 1tb disk.
    3. Using a tool called GoodSync I keep the folder structure of the external disk synchronised with a folder structure in my One Drive.
    4. When I import the files, they initially land on my Windows 10 PC and then of course sync up to OneDrive.
    5. I then make 4 more copies of the folder structure across other external disks (I like to be safe).

    So, today I ran an import from the initial external disk as I had a few weeks of new photos.

    1. I noticed a pop-up on the Windows 10 PC stating that a large number of files had been recently deleted
    2. This was odd as the sync from the disk was for new files, nothing deleted.
    3. I took a look in the online recycle bin, and there were several thousand files in there, spanning several years of the folder structure.
    4. I checked, and the files were present on the external disk, I had not deleted them.
    5. I restored the files and am now re-downloading around 30gb back to my Windows 10 PC.

    I am positive that I have not touched these files in years - the structure goes back 18 years and the deleted files were spread across that structure.

    This smells like a bug in the OneDrive servers to me.

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  4. Anonymous
    2018-11-02T14:35:27+00:00

    I am seeing this same issue at my place of work. I've countless hours trying to find the root cause of this and still no bread crumbs. I also agree that OneDrive is the issue here and here is why. I have OneDrive on a desktop that no one but myself has access to, (it's mainly a file storage for certain processes we have) anyway, I have not added, removed or even logged into OneDrive nor have any other computer connect to the location in OneDrive and just yesterday all my folder and files were in the Recycling Bib of Sharepoint for the site/OneDrive location. Unless there is a OneDrive troll running around and deleting things, this seems to be a Microsoft problem that needs to be fixed asap.

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  5. Anonymous
    2018-10-19T05:21:30+00:00

    HHere is a screenshot. All kinds of files, including grad work i just wrote today

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