OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-25T10:09:57+00:00

    Hi,

    we have exactly the same beahviour. Onedrive deletes files automatically.

    We spend a lot of money for E3 plans! Please fix this ASAP.

    kind regards

    Benjamin

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  2. Anonymous
    2019-03-18T20:08:59+00:00

    Hi,

    I have same issue that I am breaking my head as of why these files are getting deleted.

    Thanks,

    Deepika

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  3. Anonymous
    2019-03-18T12:24:45+00:00

    What is wrong with Microsoft???

    One year people having this problem and not a single answer. This is a HUGE problem. I have been having the same issue for more than 6 moths. Last time, a lost a lot of files it was on March 10/19. I have had to recover from recycle bin at least 5 times in the last 6 moths. Also, some of my image documents have been renamed to existing Word and Excel documents. That means, when I restore my Word and Excel documents, I get pictures and lose my original documents. I completely lost confidence in OneDrive. Now I have to do what you are not suppose to do whey you have a cloud service; do regular backups on a hard disk.

    I am paying for the 50G storage.

    Microsoft. DO SOMETHING!!!!! Contact us, solve our problem on a one-on-one basis. Do you understand the impact of loosing years of work? This is a good reason for a class lawsuit. Time to involve Satya Nadella?

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  4. Anonymous
    2019-03-15T21:02:43+00:00

    Rob-----Probably the most apposite comment on this entire thread.

    I'm not a software engineer, I build Hospitals if I built them to Microsofts standards they would all unexpectedly fall down one day.

    I have used OneDrive for years & Windoze since 3.1 & I'm still fighting the same ****

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  5. Anonymous
    2019-03-15T20:32:08+00:00

    Hi, I have just had another UNWANTED MS update this time to Office for Mac & have suddenly had about 40 files I have NOT deleted appear in the Trash on my Mac.

    Last month OneDrive decided to move most of its content (except photos) into OneNote, I actually quite like OneNote & use it a lot but I am now getting to the stage where I can't trust ANYTHING Microsoft touches.

    I moved to a Mac to get rid of the gremlins & it's perfect EXEPT for OneDrive & MS Office which I'm tied to for work, I am just so SICK of MS messing my stuff up.

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