OneDrive automatically deleting files from OneDrive folder

Anonymous
2018-05-22T21:43:34+00:00

The OneDrive forum appears to have been locked, so I am trying this one.

I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared from the PCs.  Looking at the OneDrive window it shows them being added to Onedrive then mysteriously being removed a few minutes later.  What on earth is going on?    I tried Ctrl & Z to see if it could undo the removal.  The files looked as if they were being restored - but just disappeared again.  It's a good job I noticed, otherwise I could have lost these files forever.  I can't afford to have my important files just disappearing like that.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-11-20T17:03:44+00:00

    Hmmm .... I messed up. I overlooked one of my sync locations. I thought Barcoding and Communications site were SharePoint locations made from Teams. However, it turns out that Communications Site and Company Site were the same location. I'm not sure how I managed to get that SharePoint folder synced under 2 different locally named folders.

    I removed both the Communications site and the Company Site from syncing ... and the re-added Company Site by itself. It appears to be working properly now. I probably could have simply removed the Communications site and it would have cleared up the problem.

    I understand there's likely no need to sync a SharePoint folder locally under two different names ... but It really doesn't fully explain why the files would upload and then disappear. It also doesn't explain why only graphic files (png, jpg, etc.) disappeared and Excel spreadsheets would stick.

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  2. Anonymous
    2020-11-15T13:28:28+00:00

    This is happening to me all the time at the moment, even my computer technician can't work out why. Every time I save a document, within moments it goes straight to the recycle bin. It's happening on two of my computers and it's driving me mad, I really can't afford to lose any information but just don't know what to do bout it. I really hope someone can give some advice on this forum.

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  3. Anonymous
    2020-11-15T09:32:52+00:00

    I just happened to me. It happened few times before, but I thought that I did something wrong. But it keeps happening. And yes I am able to recover the data via web interface. But the first time as few days of work vanished, my heart almost stopped beating. So, will we get answer for this strange behaviour?

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  4. Anonymous
    2020-11-04T00:32:11+00:00

    This just happened to me as well.

    I was downloading and printing invoices to pdfs. Some I saved directly into OneDrive storage. Others I downloaded locally to the browser before moving to OneDrive storage. It seems that both types of saving have been removed from OneDrive for some reason.

    For any MS techs/programmers reading this:

    Relevant System Info:

    Win10 - v1909 - Build 18363.1139

    MS 365 License: Office 365 GCC G3

    SSO is configured through group policy

    There are two things that had changed recently that may have affected this.

    1. I had been signing into and out of 3 different user accounts and modifying the global admin permissions of these accounts. I had not closed the browsers between sessions.
    2. Our network had a minor internet disruption during the time window that I had been downloading and uploading these files.

    I'd be happy to support in anyway. Please address this Microsoft.

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  5. Anonymous
    2020-10-13T15:57:27+00:00

    Don't know. I read the message (above) describing this situation but could not make sense of it.

    Is there a way to display the parents > children relations in my directories?

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