FocalTech touchpad

Anonymous
2018-07-05T17:54:13+00:00

hey microsoft im in alot of trouble 

because i have installed windows 10 pro on Hair Y11C laptop and then i found my touch pad working but the only problem was that my tochpad multi finger guestures not working. I already tried to uninstall driver and tried to update and my computer says your touchpad drivers already updated to latest version but still not success then i tried microsoft precision drivers still nothing works i searched everywhere on internet but no found solution i have focaltech pointing device my touchpad working fine but geustures not working plz plz plz help me im so woried right now plz help me to fix it 

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-09-11T17:03:48+00:00

    no bro 

    nothing found on this issue  

    man my advise if you solve this issue then let me know otherwise leave it cause it has no solution yet 

    gradually im getting use to this

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  2. Anonymous
    2018-09-05T19:37:25+00:00

    bro u have the same issue as I have.

    did u find the solution.

    help me out plz.

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  3. Anonymous
    2018-07-07T21:57:18+00:00

    Thank you for letting me know. You can download the touchpad driver compatible for your laptop from the manufacturer's website if available.

    Furthermore, I would just like to confirm if the touchpad gestures had worked before? As I've further checked the screenshot you've attached above regarding your Touchpad settings, it seems that your touchpad hardware is not equipped with precision touch.

    You should be able to see "Your PC has a precision touchpad" in order for us to know if your touchpad hardware can support gestures. To further verify this, you may contact the manufacturer of your laptop.

    Let me know if you have other concerns.

    Regards.

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  4. Anonymous
    2018-07-07T03:23:26+00:00

    i think you are right because i have not found any hid complaint touchpad drivers under human interface section 

    help me to install it i already tried windows update but nothings work for me 

    sent me link or something to install it may be it will solve the issue

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  5. Anonymous
    2018-07-07T02:27:49+00:00

    Thank you for getting back to me. Upon further researching, it seems that the FocalTech pointing device driver is related to your laptop's touch screen feature. Let's try uninstalling and reinstalling the HID-compliant touch pad driver instead, refer to the steps below:

    1. Go to Device Manager by pressing the Windows key + R, type devmgmt.msc, and then hit Enter.
    2. Expand Human Interface Devices.
    3. Right-click the HID-compliant touch pad driver, and then select Uninstall device.
    4. Click on Uninstall, then follow the on-screen instructions.
    5. Reboot your computer and Windows will attempt to reinstall the driver.
    6. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

    Looking forward to your response.

    Regards.

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