We can't open this file right now. Make sure OneDrive is running on your PC, then try again.

Anonymous
2018-04-26T17:51:26+00:00

I keep getting this error message when I try to recover my files from OneDrive.

"We can't open this file right now.  Make sure OneDrive is running on your PC, then try again."

These files were on my windows 8 laptop, but it died so I put everything in OneDrive and now I can't access my files!!!!  Help!!!!  My new laptop is running on windows 10.

How do I fix this?  I need these files ASAP!!!!

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-06-04T12:39:51+00:00

I found that if you right click on the OneDrive icon (two white clouds) in the system tray (where your time shows) and then choose "Quit OneDrive" and then start it again from the Start Menu, it would let me access my files that previously gave the "We can't open this file right now.  Make sure OneDrive is running on your PC, then try again" error.

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  1. Anonymous
    2018-10-21T14:05:55+00:00

    I keep getting the error message We cant open this file right now. Make sure OneDrive is running and try again

    How do I fix this? My laptop is running on Windows 10

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  2. Anonymous
    2018-10-24T22:09:17+00:00

    If you change your network settings onedrive will not sync.

    For instance , set windows update to a metered connection .

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  3. Anonymous
    2018-10-25T15:37:52+00:00

    Start menu--> Click one OneDrive in the App list--> Success

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  4. Anonymous
    2018-11-10T21:29:11+00:00

    I am having the same problem. It was working fine until about two weeks ago. I have Windows 10 install on all my devices. So, I doubt that it has anything to do with the fact that you were previously using Windows 8.

    HOW DO I READ AND ANSWER, THIS SAme  question has been asked over and over. now

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