We can't open this file right now. Make sure OneDrive is running on your PC, then try again.

Anonymous
2018-04-26T17:51:26+00:00

I keep getting this error message when I try to recover my files from OneDrive.

"We can't open this file right now.  Make sure OneDrive is running on your PC, then try again."

These files were on my windows 8 laptop, but it died so I put everything in OneDrive and now I can't access my files!!!!  Help!!!!  My new laptop is running on windows 10.

How do I fix this?  I need these files ASAP!!!!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-06-04T12:39:51+00:00

I found that if you right click on the OneDrive icon (two white clouds) in the system tray (where your time shows) and then choose "Quit OneDrive" and then start it again from the Start Menu, it would let me access my files that previously gave the "We can't open this file right now.  Make sure OneDrive is running on your PC, then try again" error.

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  1. Anonymous
    2019-04-19T13:51:40+00:00

    I just had the same problem and seem to have solved it. This is what I did. From the start menu, I pinned one drive to taskbar. Then in taskbar I right clicked Onedrive and clicked "Open" and dont askme how but it is working normally now.

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  2. Anonymous
    2019-04-29T16:11:24+00:00

    I had 

    "We can't open this file right now.  Make sure OneDrive is running on your PC, then try again." Tried all fixes couldn't sign in. 

    Last released build 19.062.0331.0003

    found out I was running a VPN and OneDrive blocked. I signed into usual IP (foreign server) and one drive worked as normal.

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  3. Anonymous
    2019-04-30T07:13:28+00:00

    ? Unsubscribe either y do it OE I unplug all and tell my bank any payments to outlook are unauthorized. I do not want your service it does not work for me (.) I will not be charged......are you to comply without further communication would be appropriate.

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  4. Anonymous
    2019-05-03T11:30:30+00:00

    Just buy Apple products from now on. Way more productive, than to keep wasting time dealing with this bunch.

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