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I keep getting this error message when I try to recover my files from OneDrive.
"We can't open this file right now. Make sure OneDrive is running on your PC, then try again."
These files were on my windows 8 laptop, but it died so I put everything in OneDrive and now I can't access my files!!!! Help!!!! My new laptop is running on windows 10.
How do I fix this? I need these files ASAP!!!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found that if you right click on the OneDrive icon (two white clouds) in the system tray (where your time shows) and then choose "Quit OneDrive" and then start it again from the Start Menu, it would let me access my files that previously gave the "We can't open this file right now. Make sure OneDrive is running on your PC, then try again" error.
**try to search onedrive from start and just open it then go to ur one drive folder (**from My Computer or This PC ) and right click on it and there is an option ofAlways Keep On This PCbelow quick access thing or ur download folder section then ur done !!!!!!!!!
YES THANK YOU
Thank you.
REGRET FOR MY DELAY IN REPLY. BUT MY ENGLISH IS VERY LIMITED AND HAD TO WAIT OR A FRIENDS ASSISTANCE.
IN FACT MANY THANK FOR YOUR HELP TO RESOLVE MY PROBLEM, AND I AM GRATEFULL TO HVE YOUR HELP.
REGARDS CH.XIROS..
