Windows 10 black screen with cursor after login

THIS REPLY IS USELESS>

CLICKING ON TASK MANAGER TAKES YOU BACK TO A BLACK DESKTOP

YOU CANT ACTUALLY SEE THE TASK MANAGER>  BECAUSE EVERYTHING EXCEPT THE MOUSE CURSER IS BLACK.

PLEASE DONT JUST REPASTE OTHER PEOPLE SOLUTIONS WHICH DO NOT WORK>

I hope, you might have resolved the issue.

In case, if anyone out there has the same issue, you can try the following option to resolve the issue.

Whenever you end up with 'Windows 10 blank screen with cursor after login' follow below solution.

Step 1: on the blank screen with cursor, Click 'Ctrl+Alt+Del' it will bring you the option for "Task Manager" along with other options

(You can also use the key combination CTRL+SHIFT+ESC to open the Task Manager directly.)

Step 2: Click on Task manager 'File '-->New Task (run)

Step 3: Type at Run 'services.msc' (without quotes), it will open windows services.

Step 4: Under the services, look for the service name 'AppReadiness' and double click on the 'AppReadiness" service.

Step 5: It will open 'AppReadiness' properties. Click on startup type and select 'Disabled", Click Apply and click ok.

Restart the PC:

Step 6: Click on Task Manager 'File' --> New Task (run)

Step 7: type at Run 'CMD' (without quotes) -->It will open command prompt

Step 8: At the command prompt type 'shutdown /s /f', this will shutdown the system.

Restart the system and you should be able to login without any issues. 

The above fix resolves what it says in the subject and could be a workaround solution only.

Dave I can’t thank you enough thank you so much. So originally I wanted to add another admin account to my laptop I was in the process of setting up the account I logged in put the password for the account and it was taking a while to load it then prompted me a internet connection error and said try again I tried again and it worked and it sent me to a create a pin I entered the pin and it started to load again. I saw this and since I had go to the bathroom to pee I went and assumed when I would be back every thing would be fine. Well I came back and saw the screen it was black and had the cursor. I have a little bit of background with computers. I am currently majoring in cyber security and I took a class for troubleshooting computers last semester and I tried CTR+ALT+DEL didn’t work I tried turning it on and off and it was just stuck there nothing I would do would work I would hold the power button once and it would take me back to that screen black with cursor. I spent the next 2 and a half hours looking up info and I was freaking out because nothing would work. I am a student so this laptop its a surface meant the world to me and I legit wanted to cry. I did countless things to the point where nothing worked and I assumed I had either malware or something like that. I had assignments due today I have insomnia so I dont sleep. Plus the pandemic occurring right now wasn’t helping either every place is closed to go to a professional that could fix it right away I started praying to god for a miracle and one google search black screen cursor led me to this post. All I did was the first thing you said I just kept on holding the power button I did it like you said twice and wasn’t working still and I kept doing it and holding it for 10 sec and boom! it showed the windows logo booting up I had never felt so much relief. Oh my god I said. Thank you so much for being a great human being and putting this online I owe u a great deal of gratitude I am beyond happy right now. Thank you dave. I wish you the best in your endeavors.

it took me 2 days of searching for this answer and it worked the first time I did it.

My history with this issue goes back to april 2018 update to version 1803.

This answer is what I was looking for as my hard drive was failing at the time, I cloned my drive to a new HDD and fixed most of the issues but the update would fail everytime. After installing the update to 1809 from an ISO mount to a drive the black screen would appear with the mouse cursor after login but nothing else even the Task Manager would not seem to start.

I restarted in safe mode with command prompt and after login the only thing that started was the command prompt window the desktop did not start.

I tried to start Task Manager and after 10 minutes the Task Manager appeared but was slow as hell and stopped responding. I was able to see explorer.exe had started twice, and I could start other programs that did not rely on Windows API or the system to run, they started up right away no delay at all. This lead me to try the method posted here.

My conclusion is that at least 1 of the 6 files had been corrupted when my old HDD had started to fail as there where a bunch of other files that had been corrupted at the time SFC.exe had reported that much and after replacing them by copying them from my laptop my PC would boot and 99.9% of the issues were gone but the update to 1803 would fail.

After applying this fix my PC now works as if nothing had ever happened and all remaining issues were resolved.

What I did was to create a batch file and put it into the root directory of my system drive, reboot into recovery mode > command prompt the changed the current drive and searched the root directory untill I found the root directory that contained the batch file I created "updatefix.cmd" and then ran the batch file and restarted my PC into normal mode and everything started properely.

My batch file is the following lines of code:

cd "ProgramData\Microsoft\Windows\AppRepository"

ren "StateRepository-Deployment.srd" "StateRepository-Deployment-Corrupted.srd"

ren "StateRepository-Deployment.srd-shm" "StateRepository-Deployment-Corrupted.srd-shm"

ren "StateRepository-Deployment.srd-wal" "StateRepository-Deployment-Corrupted.srd-wal"

ren "StateRepository-Machine.srd" "StateRepository-Machine-Corrupted.srd"

ren "StateRepository-Machine.srd-shm" "StateRepository-Machine-Corrupted.srd-shm"

ren "StateRepository-Machine.srd-wal" "StateRepository-Machine-Corrupted.srd-wal"

2 days of searching? how about nearly 2 years?!!! I wish I'd found this back last October when you posted it, but there's SO MUCH rubbish out there about simply launching task manager, which of course, never starts.

This is the only solution, and I can't believe Microsoft haven't implemented it as a fix themselves. I didn't bother creating a batch file, just did the renames manually after booting into command prompt (for those that don't know, just click the power icon from the bottom right of the sign-in screen, then HOLD SHIFT while clicking restart. I keep holding shift until the blue screen appears, then click Troubleshoot and then command prompt).

I was amazed when I then typed 'exit' on command prompt, then continue to Windows 10 and it rebooted and when I logged in I was presented with all the new setup options regarding Cortana Voice, Location, Privacy, etc. I knew this was going to be good, then

• STRAIGHT BACK INTO MY DESKTOP with an updated working Windows 10 1803 - FINALLY!!!

Thank you so much!

Now to update to 1903, wish me luck!