Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous
2018-05-02T23:43:24+00:00

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. 

 If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

  1. Try a Windows key sequence to wake the screen.  If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds.  If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
  2. If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.  

Update (5/8/18):  A solution was included in the May 8th, 2018 cumulative update (KB4103721).  Windows Update will automatically download and install the solution.  To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.  If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue.  Please describe your issue in another thread or by using the Feedback Hub.

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2018-06-18T11:40:58+00:00

    this has been the standard like since the April update like take 2 aspirin and call me in the morning after the April update my DESKTOP was running so horrible freezing and locking up and not just chrome that I pulled 10tb of storage off it and thinking I had a virus I clean wiped my os and reinstalled the OS to the ssd and SSDD. it was the OS that was the issue.

    for me chrome is locking up and freezing the OS seems to have stopped after my latest update but again and I understand all about release channels. but since I am not on the insider ring why are these bugs hammering through especially when forums scream about them pre-release stable?

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  2. Anonymous
    2018-06-19T02:15:14+00:00

    Microsoft just updated my windows 7 professional on my i7 game machine with 20gb ram.  June 2018.  Now every 3-4 seconds, whole machine hangs for 1-2 seconds, then beeps and starts working.  It's driving me nuts. I removed or disabled every process that was jumping to the top of the cpu counter including steam, facebook, bluetooth etc.  It reduced frequency to every 7-10 seconds, but it still happens. Doesn't microsoft test it's updates before forcing them on us.  Any ideas?

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  3. Anonymous
    2018-06-19T03:55:56+00:00

    I'm more convinced now that it is a Pagefile problem. As soon as I reset my Pagefile size I have (almost) no problem at all!

    Just in case you don't know:

    Control Panel > System > Advanced system settings > Advanced tab > Performance/Settings > Advanced tab/Virtual memory/Change...

    Well.. That's one way. I'd guess there might be 5 different ways of doing the same thing, as usual.

    And it is recommended that Pagefile size is set to at least TWICE that of physical RAM. 

    Mine is a minimum of 3x and max of 4x.

    On the basis of the OP saying If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue.  Please describe your issue in another thread or by using the Feedback Hub, I did start another thread on this issue.

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  5. Anonymous
    2018-06-23T09:43:16+00:00

    my machine with win 10 pro is hanged up. even not able to respond key bd, start button. search key, win commandsetc.. win commands require either strt btn access or win key access. nothing responds. how can i boot my machine in safe mode.

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