Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart: Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B . If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen. If you’re using a laptop, close and open the laptop lid. Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018. Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub .

Welcome. Not sure it will prove much tho.. I'm not sure either what they mean by "Change the update time to 600 seconds". Under Properties you can change, say, Duration time to 600 seconds - meaning sampling period = 10 minutes. Also, it talks about user-mode and kernel-mode leaks but I'm looking at the possibility of leaks in system processes. Don't know if it is possible to register such, if that be the case. Anyway, so far I had very little problem today. Which makes me wonder why it is fine one day and a total screw up another.

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected.

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected. That might be a good idea, if only I could figure out how to do it.

Using the Memory | % Committed Bytes in Use counter in Performance Monitor might be a better way to check for possible memory leaks. See https://www.makeuseof.com/tag/use-windows-performance-monitor-like-power-user/ Some useful information about creating Data Collecting Sets there as well. The Pool Nonpaged and Paged bytes, mentioned on https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/determining-whether-a-leak-exists , don't tell me anything. They both appear permanently at 100%. Is that even normal? Using Chrome normally, pretty much alone, I can see a fairly steady rise. Could be, like, 1% every half hour. Yesterday it seemed to plateau after about four hours tho.. With Chrome open, but left idle, I can see a rise of the same amount over about ten hours. But, actually, the System left idle with virtually no apps running at all could account for that. Commited bytes, in that case, rose by about 0.5% in four hours. There was some Pagefile activity at the same time too, which I don't understand. On another note: After three days of very little trouble at all, yesterday I had a couple of bad freezes affecting several apps at once. That was also following another Windows update (KB4284835), installed the day before. So, I still have my suspicions about updates causing some issues.

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected. I can see why that might seem a good idea, but, having put it to the test, I don't see any evidence that it does affect performance at all.

Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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257 answers

Anonymous

2018-06-11T05:35:30+00:00

Welcome.

Not sure it will prove much tho.. I'm not sure either what they mean by "Change the update time to 600 seconds". Under Properties you can change, say, Durationtime to 600 seconds - meaning sampling period = 10 minutes.

Also, it talks about user-mode and kernel-mode leaks but I'm looking at the possibility of leaks in system processes. Don't know if it is possible to register such, if that be the case.

Anyway, so far I had very little problem today. Which makes me wonder why it is fine one day and a total screw up another.
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Anonymous

2018-06-11T14:38:13+00:00

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected.
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Anonymous

2018-06-15T02:06:16+00:00

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected.

That might be a good idea, if only I could figure out how to do it.
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Anonymous

2018-06-15T03:00:02+00:00

Using the Memory | % Committed Bytes in Use counter in Performance Monitor might be a better way to check for possible memory leaks. See

https://www.makeuseof.com/tag/use-windows-performance-monitor-like-power-user/

Some useful information about creating Data Collecting Sets there as well.

The Pool Nonpaged and Paged bytes, mentioned on https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/determining-whether-a-leak-exists, don't tell me anything. They both appear permanently at 100%. Is that even normal?

Using Chrome normally, pretty much alone, I can see a fairly steady rise. Could be, like, 1% every half hour. Yesterday it seemed to plateau after about four hours tho.. With Chrome open, but left idle, I can see a rise of the same amount over about ten hours. But, actually, the System left idle with virtually no apps running at all could account for that. Commited bytes, in that case, rose by about 0.5% in four hours. There was some Pagefile activity at the same time too, which I don't understand.

On another note:

After three days of very little trouble at all, yesterday I had a couple of bad freezes affecting several apps at once. That was also following another Windows update (KB4284835), installed the day before. So, I still have my suspicions about updates causing some issues.
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Anonymous

2018-06-17T03:45:41+00:00

You can disable "Timeline" if you believe that your PC's performance is getting negatively affected.

I can see why that might seem a good idea, but, having put it to the test, I don't see any evidence that it does affect performance at all.
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