Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart: Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B . If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen. If you’re using a laptop, close and open the laptop lid. Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018. Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub .

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release. I can find I have 17134, then nada. How do I check for the .xx numbers?

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release. I can find I have 17134, then nada. How do I check for the .xx numbers? Settings, systems -> About not that hard to find.

not that hard to find. Not that hard, when you know how. Thanks. Turns out, I have the .48 version. Would you be kind enough to tell me how to get .81? And; Is .81 a release or dev version? EDIT: Never mind. I Googled KB4100403 .

I'm not quite sure what the latest update you mention is supposed to have resolved, but from what I read in these pages and from my own experience, PCs are still failing. The amount of downtime suffered by us all is astonishing. Does anyone have any insights into what and when a full update to rectify this woeful problem will be available? Exasperated Microsoft User

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release. KB4100403 seems to have NOTHING to do with OS build! Something to do with .NET Framework, as far as I can see. And, anyway, I already said I installed it and it only made matters worse. Where is .83 OS version otherwise?

Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub.

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Anonymous

2018-06-06T10:05:50+00:00

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release.

I can find I have 17134, then nada. How do I check for the .xx numbers?
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Anonymous

2018-06-06T10:07:46+00:00

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release.

I can find I have 17134, then nada. How do I check for the .xx numbers?

Settings, systems -> About

not that hard to find.
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Anonymous

2018-06-06T10:28:26+00:00

not that hard to find.

Not that hard, when you know how. Thanks.

Turns out, I have the .48 version.

Would you be kind enough to tell me how to get .81? And; Is .81 a release or dev version?

EDIT:

Never mind. I Googled KB4100403 .
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Anonymous

2018-06-06T11:12:57+00:00

I'm not quite sure what the latest update you mention is supposed to have resolved, but from what I read in these pages and from my own experience, PCs are still failing. The amount of downtime suffered by us all is astonishing. Does anyone have any insights into what and when a full update to rectify this woeful problem will be available?

Exasperated Microsoft User
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Anonymous

2018-06-06T11:13:11+00:00

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release.

KB4100403 seems to have NOTHING to do with OS build! Something to do with .NET Framework, as far as I can see. And, anyway, I already said I installed it and it only made matters worse.

Where is .83 OS version otherwise?
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