Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart: Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B . If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen. If you’re using a laptop, close and open the laptop lid. Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018. Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub .

I have some freeze on fornite too for me when chrome is launched

"... quiero saber si pronto saldrá una versión que corrija esa falla?" Si, May 8, 2018

Here they are saying only for certain apps. My laptop is randomly freezing and hanging although i am not using any apps or chrome. I reinstalled the windows but still same problem. Ditto, I do *not* use Chrome (gave up) but system was froze this morning .. I had to unplug from teh wall to get things back. Hate to see what happens when I shut down the system tonight. Or maybe I should just let it keep running.

I was surprised it made it to public release? Pretty sure many Insiders use Chrome and reported it if it affected them? Fix apparently in the works for possibly May 8th patches? Have to wait and see if it happens. Microsoft seems to be taking seriously the concept of using users as their quality control team releasing beta software to see what is broken. Sorry MS .. as a long, long time user and 30+ years in software development, you should be doing way better than this. OR, let me have the option to REFUSE updates!

Hola, Recientemente mi windows 10 acaba de actualizarse a la versión 1803 y prácticamente esta defectuoso, por suerte mi computadora me dio la opción de volver a la versión anterior, quiero saber si pronto saldrá una versión que corrija esa falla?

Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub.

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257 answers

Anonymous

2018-05-07T12:47:20+00:00

I have some freeze on fornite too for me when chrome is launched
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Anonymous

2018-05-07T10:53:21+00:00

"... quiero saber si pronto saldrá una versión que corrija esa falla?"

Si,

May 8, 2018
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Anonymous

2018-05-06T20:51:48+00:00

Here they are saying only for certain apps. My laptop is randomly freezing and hanging although i am not using any apps or chrome. I reinstalled the windows but still same problem.

Ditto, I do *not* use Chrome (gave up) but system was froze this morning .. I had to unplug from teh wall to get things back. Hate to see what happens when I shut down the system tonight. Or maybe I should just let it keep running.
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1 person found this answer helpful.

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Anonymous

2018-05-06T20:49:23+00:00

I was surprised it made it to public release? Pretty sure many Insiders use Chrome and reported it if it affected them? Fix apparently in the works for possibly May 8th patches? Have to wait and see if it happens.

Microsoft seems to be taking seriously the concept of using users as their quality control team releasing beta software to see what is broken. Sorry MS .. as a long, long time user and 30+ years in software development, you should be doing way better than this. OR, let me have the option to REFUSE updates!
Was this answer helpful?

10+ people found this answer helpful.

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Anonymous

2018-05-06T19:28:27+00:00

Hola, Recientemente mi windows 10 acaba de actualizarse a la versión 1803 y prácticamente esta defectuoso, por suerte mi computadora me dio la opción de volver a la versión anterior, quiero saber si pronto saldrá una versión que corrija esa falla?
Was this answer helpful?

0 comments No comments