Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release.

OS Build 17134.81 is the build I have installed, there is no updates since.

I can also confirm, that the latest Insider Preview release has the same issue I am having.

I think we now need to pay attention to the OS build we are installing. I was finally able to install 1803 on my brand new ASUS only to roll it back after a few hours of blue screens. The build I installed was OS Build 17134.48. It seems there is a latter build May 23, 2018—KB4100403 (OS Build 17134.81) Note the .81 as opposed to the .48. I am not installing anything (if I have a choice) until I read that there is a stable release.

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. 

 If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

1. Try a Windows key sequence to wake the screen.  If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds.  If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
2. If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.  

Update (5/8/18):  A solution was included in the May 8th, 2018 cumulative update (KB4103721).  Windows Update will automatically download and install the solution.  To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.  If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue.  Please describe your issue in another thread or by using the Feedback Hub.

And it is now June 3rd, so it hasn't been fixed from what I can tell.

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. 

 If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

1. Try a Windows key sequence to wake the screen.  If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds.  If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
2. If you’re using a laptop, close and open the laptop lid.

 

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.  

Update (5/8/18):  A solution was included in the May 8th, 2018 cumulative update (KB4103721).  Windows Update will automatically download and install the solution.  To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.  If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue.  Please describe your issue in another thread or by using the Feedback Hub.

Can anyone here talk to Microsoft Engineers, because I have a similar issue that only started happening since the April 2018 update for Windows 10.

Since this is very similar to my issue that has not been addressed, I am asking here if anyone else is still having issues.

In my case, I can 100% duplicate this issue with the Xbox App.

When I open this up, the mouse sometimes stops working and becomes very laggy. It is almost as if the CPU has it 100% across all cores. The other thing I have noticed, is that I can get black screens and if I check in the Event Viewer there is an entry at the same time saying that my Nvidia drive has stopped and recovered.

I can make the PC (Windows 10 1803) hang for up to 5 minutes, but just hitting the refresh icon on the Xbox App and again it shows a black screen and same entry in the Event viewer.

I am at a loss to explain why this is only happening for me with the Xbox App, at least I have only noticed it with the Xbox App.

I posted in here on another thread and they suggested that I repair/refresh and also check the integrity of Windows. Windows integrity is fine, SFC reports no problems and I am not going to refresh my PC and reinstall terabytes on data. But I did go one better, by installing Windows 10 as a fresh install on a completely separate drive. And installed nothing, but the drivers for the Video Card and it does the same exact thing.

I have been wondering if this was an issue with hardware on my PC, but nothing points to that at this stage and it seems a coincidence that it only started happening since this April 2018 Windows 10 update.